topic Re: No voice instructions in Google maps in Android

No voice instructions in Google maps

Franco999 — Wed, 03 May 2017 06:23:01 GMT

Please can anyone help? I have a Sony Xperia Z5 compact that I have started to use for navigating since my Garmin sat nav stopped working.

The Maps app is version 9.51.1 (#951100223). In navigation settings, I can only sometimes hear the voice when I 'play test sound' and it never gives voice instructions when I am navigating. The voice setting is 'louder' and NOT muted. The GPS works fine.

I considered uninstalling the app and then reinstalling, but I have only the choice of 'disable' or 'force stop'.

What can I do to solve the problem?

Re: No voice instructions in Google maps

MI5 — Wed, 03 May 2017 06:27:19 GMT

When you play the test sound press volume up at the same time as the volume may be muted.

Re: No voice instructions in Google maps

Franco999 — Wed, 03 May 2017 15:40:02 GMT

Thanks for the prompt reply. I tried this again, even though the sound is shown as Not muted. I hear the test voice, but I still do not receive voice instructions when navigating.

Re: No voice instructions in Google maps

MI5 — Wed, 03 May 2017 16:20:49 GMT

You have a conflict or a glitch somewhere I guess then.
Might be worth considering backing up and factory resetting.

Re: No voice instructions in Google maps

Marjo — Wed, 10 May 2017 09:40:25 GMT

@Franco999 How are you getting on with the sound? Did you manage to fix it?

Re: No voice instructions in Google maps

Franco999 — Wed, 10 May 2017 17:18:44 GMT

I have an IT and phone savvy friend and I told him the problem over a drink. I put in Home and immediately heard voice instructions to start the journey. He laughed when I could not demonstrate the problem. When I went to the car to go home, no voice instructions forthcoming. I think that the voice has a mind of her own and I shall call her Chucky!

Re: No voice instructions in Google maps

MI5 — Wed, 10 May 2017 17:22:35 GMT

Does the phone connect to car via bluetooth?
If so, you'll need to increase the volume on the car system.

Re: No voice instructions in Google maps

Franco999 — Wed, 10 May 2017 17:34:09 GMT

The phone does connect via bluetooth. I will crank up the volume for the radio and see if that makes a difference.

Re: No voice instructions in Google maps

MI5 — Wed, 10 May 2017 17:40:59 GMT

Mine has different volume settings for the phone from the radio but you can only adjust the phone volume when the phone is transmitting some voice or music.

Re: No voice instructions in Google maps

Franco999 — Sat, 20 May 2017 09:08:15 GMT

Tried the volume, but bluetooth is only active for calls. I downloaded Waze as an alternative to Google maps, but the problem persists. I sometimes hear voice instructions at the very start of navigation, but nothing once I am on the move. This now appears to be a problem either with the phone or me, but I am no closer to solving it.

Re: No voice instructions in Google maps

MI5 — Sat, 20 May 2017 09:24:29 GMT

Sounds like a phone issue as there is nothing else to try but if you can get voice instructions when not connected to car it may be something you're doing wrong or it's just not compatible with your car.

Re: No voice instructions in Google maps

gmarkj — Mon, 22 May 2017 07:42:40 GMT

Have you checked the media volume when you are using it?
Navigation instructions are treated as media volume and not call volume.
In Waze, there are also different options for volume: sounds on (you hear instructions and alerts), alerts only (over speed limit, hazard ahead) and sound off.

Re: No voice instructions in Google maps

MercedesS — Thu, 25 May 2017 15:33:48 GMT

@Franco999 wrote:

I think that the voice has a mind of her own and I shall call her Chucky!

Hello @Franco999, how is going? Please let us know so we all learn