topic Re: can't send text messages even though I've downloaded the settings in Android

can't send text messages even though I've downloaded the settings

Anonymous — Wed, 26 Apr 2017 23:30:17 GMT

Got new sim and had existing number transfered onto new sim and downloaded settings but can't send or receive texts messages

Re: can't send text messages even though I've downloaded the settings

MI5 — Thu, 27 Apr 2017 05:23:18 GMT

How long was the transfer as it needs a full 24 hours to complete fully.
You may also have the wrong type of SIM card so check your message centre number.
http://service.o2.co.uk/IQ/srvs/cgi-bin/webcgi.exe?New,KB=Companion,question=ref(user):str(Mobile),CASE=12994

Re: can't send text messages even though I've downloaded the settings

gmarkj — Thu, 27 Apr 2017 06:53:58 GMT

also try turning the phone off and on again @Anonymous to make sure the new sim is fully registered on the network.
can you make and receive calls or is that not working either?

Re: can't send text messages even though I've downloaded the settings

MercedesS — Thu, 27 Apr 2017 09:03:00 GMT

Hello @Anonymous

Did the pieces of advice help you out in the end? Thanks for letting us know

And thanks a lot @gmarkj and @MI5 for the help! As always, well done !