topic Re: Cancel Account in Android

Cancel Account

Anonymous — Tue, 11 Apr 2017 07:27:03 GMT

Good morning,

I have decided to renew my phone and move to a new service provider and I require the PAC number for my phone so that I can retain my number. Can you supply me the PAC number please.

Re: Cancel Account

gmarkj — Tue, 11 Apr 2017 07:25:46 GMT

Hi @Anonymous this is not customer services.
Please remove your mobile number (click options on your post, then edit and remove the number).
If you are on contract then you can do this through the My o2 app, otherwise you will need to contact customer services.

Re: Cancel Account

Anonymous — Tue, 11 Apr 2017 07:28:11 GMT

Sorry about that it's not very clear who you contact...I will do that now.

Re: Cancel Account

MI5 — Tue, 11 Apr 2017 07:32:46 GMT

Help guide to leaving here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/highlight/true#M56526