topic Re: S7 Edge - Has Nougat update just bricked my phone, or is the update slow? in Android

S7 Edge - Has Nougat update just bricked my phone, or is the update slow?

Marc-Symonds — Wed, 22 Mar 2017 09:18:54 GMT

This morning there was a notification on my phone saying there was an update. So I clicked on Install now, it downloaded the update and for the last 90 minutes it just has an open padlock with blue and green lines spinning around it.

Should the update take this long?

Re: S7 Edge - Has Nougat update just bricked my phone, or is the update slow?

viridis — Wed, 22 Mar 2017 09:27:44 GMT

I'd be inclined to restart the phone and force a reboot to check again.
If that failed, a software reinstall using smart switch on pc would be my next movr

Re: S7 Edge - Has Nougat update just bricked my phone, or is the update slow?

MI5 — Wed, 22 Mar 2017 09:36:27 GMT

Just soft reset first and see if it reboots normally.

Re: S7 Edge - Has Nougat update just bricked my phone, or is the update slow?

Marc-Symonds — Wed, 22 Mar 2017 09:46:43 GMT

Rebooting has brought it back to life.

Upon rebooting it said the update had failed, and it sent a report off to Samsung.

Thanks for the suggestion.

Re: S7 Edge - Has Nougat update just bricked my phone, or is the update slow?

viridis — Wed, 22 Mar 2017 09:48:41 GMT

No problem.

Re: S7 Edge - Has Nougat update just bricked my phone, or is the update slow?

MI5 — Wed, 22 Mar 2017 10:05:24 GMT

Good news - it should try and download the update again later.
Make sure you have a good wifi connection and 50% battery before starting the install.