topic Re: Call waiting alert/beep heard by caller in Android

Call waiting alert/beep heard by caller

Anonymous — Thu, 02 Feb 2017 09:09:34 GMT

Morning,

I hope you can assist. I have an annoying issue with my Sumsung S6 Edge, when on a call, if I receive another call at the same time I hear a call waiting beep tone which is ok, however I do not want the caller on the line to hear this, it is unprofessional and disrupts conversation. How do I stop this? I do want call waiting to be on, but no in-call sounds that can be heard by the person I am on the phone to. Thanks.

Re: Call waiting alert/beep heard by caller

MI5 — Thu, 02 Feb 2017 09:32:42 GMT

You can't stop it.
It's just how it is on any phone.
Turning off call waiting is the only way to stop the beeps.

Re: Call waiting alert/beep heard by caller

Anonymous — Thu, 02 Feb 2017 09:36:41 GMT

so you are saying the person on the other line will always hear MY call waiting tone?

Re: Call waiting alert/beep heard by caller

Anonymous — Thu, 02 Feb 2017 09:38:12 GMT

I want call waiting on, but do not want the 2nd party to know a 3rd party is calling me

Re: Call waiting alert/beep heard by caller

MI5 — Thu, 02 Feb 2017 09:42:26 GMT

Yes I understand but you can't have what you want.
It's the way it works for any phone on any network.
Your 2nd party will always get interrupted audio.

Re: Call waiting alert/beep heard by caller

Anonymous — Thu, 02 Feb 2017 09:57:26 GMT

I do not believe that to be the case as other carriers the 2nd party will not hear beeping noise caused by a 3rd party calling.

Re: Call waiting alert/beep heard by caller

Anonymous — Thu, 02 Feb 2017 09:59:26 GMT

Maybe it is just something O2 do not offer but for example Vodafone does? stopping this I mean might well be a network service feature that can be changed at other carriers but not at O3

Re: Call waiting alert/beep heard by caller

MI5 — Thu, 02 Feb 2017 10:05:30 GMT

I can't speak for Voda but it's the same for EE and Three.

Re: Call waiting alert/beep heard by caller

jonsie — Thu, 02 Feb 2017 10:10:13 GMT

This has always been the issue with O2. When you say it's unprofessional presumably you are talking about business usage? I'm fairly sure the party online will understand someone else is calling. It's how you yourself handle that situation that really matters.

Re: Call waiting alert/beep heard by caller

Anonymous — Thu, 02 Feb 2017 10:19:01 GMT

Yes I get that but would rather not have to explain that. Sounds silly but makes all rhe difference sometimes

Re: Call waiting alert/beep heard by caller

Anonymous — Thu, 02 Feb 2017 10:20:54 GMT

Will need to reconsider my contract with o2 as it is very easy to switch these days anyway

Re: Call waiting alert/beep heard by caller

Cleoriff — Thu, 02 Feb 2017 10:24:32 GMT

@Anonymous wrote:
Will need to reconsider my contract with o2 as it is very easy to switch these days anyway

Indeed it is https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/highlight/true#M56526

Re: Call waiting alert/beep heard by caller

jonsie — Thu, 02 Feb 2017 10:26:06 GMT

Just make sure your preferred network gives you the same coverage at work and home.

Re: Call waiting alert/beep heard by caller

MI5 — Thu, 02 Feb 2017 10:28:09 GMT

@Anonymous wrote:
Will need to reconsider my contract with o2 as it is very easy to switch these days anyway

Move quickly if within the first 14 days.

Re: Call waiting alert/beep heard by caller

Anonymous — Thu, 02 Feb 2017 10:52:13 GMT

Does anybody know if removing the 'distinct call waiting' tone will work

Re: Call waiting alert/beep heard by caller

jonsie — Thu, 02 Feb 2017 10:57:03 GMT

I've never tried but surely you can choose a more discrete tone?

Re: Call waiting alert/beep heard by caller

Anonymous — Thu, 02 Feb 2017 10:58:08 GMT

Im not sure I understand your response

Re: Call waiting alert/beep heard by caller

jonsie — Thu, 02 Feb 2017 11:02:11 GMT

Do you not have an option to choose a the call waiting tone? Like I said, I have call waiting enabled but I've never bothered with trying to change the beep. How many people actually know what the notification means?

Re: Call waiting alert/beep heard by caller

MI5 — Thu, 02 Feb 2017 11:03:08 GMT

@Anonymous wrote:
Does anybody know if removing the 'distinct call waiting' tone will work

Where are you seeing that option?

It's not something I was aware of......

Re: Call waiting alert/beep heard by caller

Anonymous — Thu, 02 Feb 2017 11:28:37 GMT

I did a google search and saw the term which apparantly is something a tech team can sort out at other networks