https://community.o2.co.uk/t5/Android/o2app/m-p/1035366#M61041 How come upgrades are supposed to be an improvement but are often problematic ? Sat, 28 Jan 2017 18:44:54 GMT Anonymous 2017-01-28T18:44:54Z https://community.o2.co.uk/t5/Android/o2app/m-p/1035366#M61041 How come upgrades are supposed to be an improvement but are often problematic ? Sat, 28 Jan 2017 18:44:54 GMT https://community.o2.co.uk/t5/Android/o2app/m-p/1035366#M61041 Anonymous 2017-01-28T18:44:54Z https://community.o2.co.uk/t5/Android/o2app/m-p/1035367#M61042 <P>What seems to be the problem @Anonymous?</P><P>Oh I see...you have posted here <A href="https://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/my-o2-app-not-working/m-p/1035363#M153106" target="_self">https://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/my-o2-app-not-working/m-p/1035363#M153106</A></P><P>Try deleting the app...then rebooting the phone&nbsp; before you reinstall...</P> Sat, 28 Jan 2017 18:55:25 GMT https://community.o2.co.uk/t5/Android/o2app/m-p/1035367#M61042 Cleoriff 2017-01-28T18:55:25Z https://community.o2.co.uk/t5/Android/o2app/m-p/1035370#M61043 <P>Out of interest what version of My O2 are you running? I ask because a previous thread in November showed similar problems <A href="https://community.o2.co.uk/t5/Apps/My-O2-app-update-problems/td-p/1017940" target="_self">https://community.o2.co.uk/t5/Apps/My-O2-app-update-problems/td-p/1017940</A></P> Sat, 28 Jan 2017 19:07:09 GMT https://community.o2.co.uk/t5/Android/o2app/m-p/1035370#M61043 Cleoriff 2017-01-28T19:07:09Z https://community.o2.co.uk/t5/Android/o2app/m-p/1035373#M61044 Which phone and what version of your OS? Sat, 28 Jan 2017 19:31:15 GMT https://community.o2.co.uk/t5/Android/o2app/m-p/1035373#M61044 MI5 2017-01-28T19:31:15Z