topic Fast charging in Android

Fast charging

Anonymous — Wed, 25 Jan 2017 11:50:41 GMT

Hi. I've just got a new Samsung s7 edge and I'm using the charger and wire provided but it's taking nearly 2 hours to charge and using the wireless charger even longer. My fast charging is switched on. I've a feeling my wire isn't working properly but haven't got another genuine Samsung cable to test properly. Anyone any ideas?

Re: Fast charging

MI5 — Wed, 25 Jan 2017 12:04:20 GMT

Fast charging should work over wireless too.
Either something isn't set correctly in settings or it's a faulty phone.

Re: Fast charging

Bambino — Wed, 25 Jan 2017 12:27:36 GMT

@AnonymousWhether it's the wire or the charger or the phone, contact Samsung directly. It's a new phone and under warranty, so they should be the ones to solve any problems you're having. Go to Samsung directly, and not to O2.

http://www.samsung.com/uk/support/

Re: Fast charging

Marjo — Wed, 25 Jan 2017 12:31:12 GMT

@Anonymous Please do post back if you can, would be very interesting to hear what the outcome is, in case others are experiecing similar issues.

Re: Fast charging

Martin-O2 — Wed, 01 Feb 2017 11:41:31 GMT

Hi @Anonymous are you still having difficulties with the fast charge on your handset?