https://community.o2.co.uk/t5/Android/02-network-abroad/m-p/1033048#M60756 <P>I'd guess either the phone or sim has gone faulty then.</P><P>Either that, or no network coverage where she is?<BR />How long is she away for?</P> Wed, 18 Jan 2017 22:32:04 GMT MI5 2017-01-18T22:32:04Z https://community.o2.co.uk/t5/Android/02-network-abroad/m-p/1033037#M60745 <P>Hello</P><P>Mrs is in portugal and cant get phone on network. She has a sam galaxy ace 4 and cant get registered on network. Anyone any advice to help.Shes restarted phone but to no avail. Any advice greatly appreciated.</P> Wed, 18 Jan 2017 22:13:48 GMT https://community.o2.co.uk/t5/Android/02-network-abroad/m-p/1033037#M60745 Anonymous 2017-01-18T22:13:48Z https://community.o2.co.uk/t5/Android/02-network-abroad/m-p/1033041#M60749 Ask her to try a manual network search.<BR />Settings &gt;More &gt;Mobile networks &gt;Network operators and wait for phone search. Try selecting different operators from the list. Wed, 18 Jan 2017 22:19:01 GMT https://community.o2.co.uk/t5/Android/02-network-abroad/m-p/1033041#M60749 MI5 2017-01-18T22:19:01Z https://community.o2.co.uk/t5/Android/02-network-abroad/m-p/1033046#M60754 <P>Thanks, it keeps saying error while searching for networks</P> Wed, 18 Jan 2017 22:28:30 GMT https://community.o2.co.uk/t5/Android/02-network-abroad/m-p/1033046#M60754 Anonymous 2017-01-18T22:28:30Z https://community.o2.co.uk/t5/Android/02-network-abroad/m-p/1033048#M60756 <P>I'd guess either the phone or sim has gone faulty then.</P><P>Either that, or no network coverage where she is?<BR />How long is she away for?</P> Wed, 18 Jan 2017 22:32:04 GMT https://community.o2.co.uk/t5/Android/02-network-abroad/m-p/1033048#M60756 MI5 2017-01-18T22:32:04Z https://community.o2.co.uk/t5/Android/02-network-abroad/m-p/1033049#M60757 Incidentally, where did the phone come from? Wed, 18 Jan 2017 22:33:23 GMT https://community.o2.co.uk/t5/Android/02-network-abroad/m-p/1033049#M60757 MI5 2017-01-18T22:33:23Z https://community.o2.co.uk/t5/Android/02-network-abroad/m-p/1033050#M60758 <P>shes away to saturday, was a new phone 3 weeks ago, old ace 4 had no problems in portugal. thanks anyhow</P> Wed, 18 Jan 2017 22:34:42 GMT https://community.o2.co.uk/t5/Android/02-network-abroad/m-p/1033050#M60758 Anonymous 2017-01-18T22:34:42Z https://community.o2.co.uk/t5/Android/02-network-abroad/m-p/1033052#M60760 Brand new from o2?<BR />Can others around her get a signal? Wed, 18 Jan 2017 22:39:59 GMT https://community.o2.co.uk/t5/Android/02-network-abroad/m-p/1033052#M60760 MI5 2017-01-18T22:39:59Z https://community.o2.co.uk/t5/Android/02-network-abroad/m-p/1033053#M60761 <P>phone purchased from 02 in uk, its just give her a option vodafone p, meo, nos&nbsp;but none work</P> Wed, 18 Jan 2017 22:40:05 GMT https://community.o2.co.uk/t5/Android/02-network-abroad/m-p/1033053#M60761 Anonymous 2017-01-18T22:40:05Z https://community.o2.co.uk/t5/Android/02-network-abroad/m-p/1033054#M60762 <P>Brand new yes, her friends all have signal and no changes to make</P> Wed, 18 Jan 2017 22:41:22 GMT https://community.o2.co.uk/t5/Android/02-network-abroad/m-p/1033054#M60762 Anonymous 2017-01-18T22:41:22Z https://community.o2.co.uk/t5/Android/02-network-abroad/m-p/1033057#M60764 If it won't connect by tomorrow I'd suggest she tries to contact CS to get her account checked. Sometimes it can take a while to register when roaming though.<A href="http://www.o2.co.uk/contactus" target="_blank">http://www.o2.co.uk/contactus</A> Wed, 18 Jan 2017 22:45:08 GMT https://community.o2.co.uk/t5/Android/02-network-abroad/m-p/1033057#M60764 MI5 2017-01-18T22:45:08Z https://community.o2.co.uk/t5/Android/02-network-abroad/m-p/1033061#M60766 <P>Many thanks, i,ll get that checked out</P> Wed, 18 Jan 2017 22:50:14 GMT https://community.o2.co.uk/t5/Android/02-network-abroad/m-p/1033061#M60766 Anonymous 2017-01-18T22:50:14Z https://community.o2.co.uk/t5/Android/02-network-abroad/m-p/1033064#M60769 Let us know what happens if you can please. Wed, 18 Jan 2017 22:57:46 GMT https://community.o2.co.uk/t5/Android/02-network-abroad/m-p/1033064#M60769 MI5 2017-01-18T22:57:46Z https://community.o2.co.uk/t5/Android/02-network-abroad/m-p/1034637#M60946 <P>@Anonymous Hello how's your week going? Did you manage to sort out the network issue in the end?</P> Wed, 25 Jan 2017 14:13:01 GMT https://community.o2.co.uk/t5/Android/02-network-abroad/m-p/1034637#M60946 Marjo 2017-01-25T14:13:01Z