https://community.o2.co.uk/t5/Android/no-internet-away-from-home/m-p/1032160#M60660 <P>HOPEFULLY they have put you on the correct data bolt on too.</P> Sun, 15 Jan 2017 13:17:59 GMT jonsie 2017-01-15T13:17:59Z https://community.o2.co.uk/t5/Android/no-internet-away-from-home/m-p/1032156#M60658 <P>i recently got a one plus 3 phone and i cannot get the internet on my phone when i am away from my home. When i am at home i use my home wifi and there is no problem, as soon as i step outside my house, nothing. When im out and about i have to use the free wifi supplied by the place i am in ie, the pub or hotel.</P><P>What could be causing this issue? Thanks for any help you can give.</P> Sun, 15 Jan 2017 12:45:08 GMT https://community.o2.co.uk/t5/Android/no-internet-away-from-home/m-p/1032156#M60658 Anonymous 2017-01-15T12:45:08Z https://community.o2.co.uk/t5/Android/no-internet-away-from-home/m-p/1032157#M60659 You need to set your data apn and make sure you have data enabled on your o2 sim in the phone dual sim settings.<BR /><A href="http://www.geeksquad.co.uk/articles/o2-apn-settings#o2%20Android%20APN%20MMS%20mobile%20internet%20settings" target="_blank">http://www.geeksquad.co.uk/articles/o2-apn-settings#o2%20Android%20APN%20MMS%20mobile%20internet%20settings</A> Sun, 15 Jan 2017 12:52:29 GMT https://community.o2.co.uk/t5/Android/no-internet-away-from-home/m-p/1032157#M60659 MI5 2017-01-15T12:52:29Z https://community.o2.co.uk/t5/Android/no-internet-away-from-home/m-p/1032160#M60660 <P>HOPEFULLY they have put you on the correct data bolt on too.</P> Sun, 15 Jan 2017 13:17:59 GMT https://community.o2.co.uk/t5/Android/no-internet-away-from-home/m-p/1032160#M60660 jonsie 2017-01-15T13:17:59Z https://community.o2.co.uk/t5/Android/no-internet-away-from-home/m-p/1032167#M60661 That would be the next thing to check if phone settings are all correct.<BR />There is an often missed data switch in the dual sim settings menu which catches most people out. Sun, 15 Jan 2017 13:59:15 GMT https://community.o2.co.uk/t5/Android/no-internet-away-from-home/m-p/1032167#M60661 MI5 2017-01-15T13:59:15Z https://community.o2.co.uk/t5/Android/no-internet-away-from-home/m-p/1032174#M60662 <P>YES I was having the same problem with the Galaxy J7 Prime that I've just bought to replace the Note 4.</P> Sun, 15 Jan 2017 14:05:22 GMT https://community.o2.co.uk/t5/Android/no-internet-away-from-home/m-p/1032174#M60662 jonsie 2017-01-15T14:05:22Z https://community.o2.co.uk/t5/Android/no-internet-away-from-home/m-p/1033900#M60853 <P>Hey @Anonymous How's it going with your mobile data? Any help from the above advice? <img class="lia-deferred-image lia-image-emoji" src="https://community.o2.co.uk/html/@86490D440D0190FE6D301D335D2A66D8/images/smilies/011.png" alt="slight_smile" title="slight_smile" /></P> Mon, 23 Jan 2017 11:10:43 GMT https://community.o2.co.uk/t5/Android/no-internet-away-from-home/m-p/1033900#M60853 Marjo 2017-01-23T11:10:43Z