topic Re: Unlocking Samsung Galaxy S6 in Android

Unlocking Samsung Galaxy S6

Anonymous — Thu, 08 Dec 2016 11:42:42 GMT

I am purchasing a second hand Samsung Galaxy S6. The seller has explained that the phone is locked to O2 and was on contract through CPW. CPW explain that they cannot unlock phone because they are not a network provider. O2 said they cannot unlock to phone it would have to be doen by CPW. If they are both correct that means I am stuffed and cannot unlock the phone. I would be happy to pay O2 for the srvice but they said that could not help. Any ideas please? I have an IMEI number for the phone.

Re: Unlocking Samsung Galaxy S6

jonsie — Thu, 08 Dec 2016 11:45:55 GMT

It's down to O2 to unlock the phone not CPW.

Re: Unlocking Samsung Galaxy S6

gmarkj — Thu, 08 Dec 2016 11:47:07 GMT

If the seller was on pay monthly (contract) they can get it unlocked for free.
If they cannot (or will not) you will need to get a PAYG sim and use that for a few days.
Once it registers and you have used it for a few days, make sure there is £15 credit on it and follow the advice in this link:
http://community.o2.co.uk/t5/Other-Products-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-card/td-p/540294
Basically you will need to complete a form and wait for a reply.

Re: Unlocking Samsung Galaxy S6

Anonymous — Thu, 08 Dec 2016 11:53:59 GMT

I am actually with Giffgaff but occasionally use a foreign SIM which is why I want it unlocked. I am assuming the Giffgaff SIM is going to work in the phone. Can I get Giffgaff to unlock it?

Re: Unlocking Samsung Galaxy S6

Anonymous — Thu, 08 Dec 2016 11:54:42 GMT

They were on a pay monthly contract but that was with CPW.

Re: Unlocking Samsung Galaxy S6

gmarkj — Thu, 08 Dec 2016 11:58:37 GMT

They would have signed the contract with CPW, but services (and money) would have been with o2.
The phone is probably not actually locked - if you have the phone then try your giffgaff sim in it.
Most (not all, but most) phones supplied by a 3rd party are normally not locked. Case in point my LG G4 is not locked to a network. That was obtained through a subsidiary of CPW (mobiles.co.uk).

Re: Unlocking Samsung Galaxy S6

jonsie — Thu, 08 Dec 2016 12:01:37 GMT

If it's locked to O2 then giffgaff cannot unlock it.

Re: Unlocking Samsung Galaxy S6

Anonymous — Thu, 08 Dec 2016 12:06:06 GMT

will it work on Giffgaff

Re: Unlocking Samsung Galaxy S6

MI5 — Thu, 08 Dec 2016 12:07:06 GMT

If it came from CPW it's not locked.

Re: Unlocking Samsung Galaxy S6

Bambino — Thu, 08 Dec 2016 12:07:49 GMT

Try your sim and see.

Re: Unlocking Samsung Galaxy S6

MI5 — Thu, 08 Dec 2016 12:08:19 GMT

@Anonymous wrote:
will it work on Giffgaff

Yes, without doubt.

Re: Unlocking Samsung Galaxy S6

Cleoriff — Thu, 08 Dec 2016 12:34:10 GMT

Late to the party but CPW phones are sold already unlocked arent they?

Re: Unlocking Samsung Galaxy S6

MI5 — Thu, 08 Dec 2016 12:51:37 GMT

Yes as I said, it's not locked.

Re: Unlocking Samsung Galaxy S6

jonsie — Thu, 08 Dec 2016 12:59:32 GMT

I missed the CPW bit

Re: Unlocking Samsung Galaxy S6

Marjo — Thu, 15 Dec 2016 10:54:52 GMT

Hey @Anonymous How is it going? Did the above advice help you out in the end?