https://community.o2.co.uk/t5/Android/Google-Play-Wi-Fi-Connectivity-Issue/m-p/1020351#M59718 Someone else was reporting issues with a Samsung phone after an update with their home wifi which was a Netgear router.<BR />Netgear were investigating it as it connected to Play on other wifi OK.<BR />Can you try yours on another wifi network too?<BR /> Sat, 26 Nov 2016 20:20:50 GMT MI5 2016-11-26T20:20:50Z https://community.o2.co.uk/t5/Android/Google-Play-Wi-Fi-Connectivity-Issue/m-p/1020349#M59717 <P>Hi, I have a Samsung J5 which underwent a large Samsung upgrade last week. Since then, I am struggling to connect to home wifi with Google play and associated apps such as Facebook (other non-goggle apps are fine). I have tried rebooting router and 'forgetting' the Wifi and reconnecting, but no joy. My laptop and husband's phone have no issue with Wi-Fi, so believe it is an issue with my phone. Any ideas??</P> Sat, 26 Nov 2016 20:11:15 GMT https://community.o2.co.uk/t5/Android/Google-Play-Wi-Fi-Connectivity-Issue/m-p/1020349#M59717 Anonymous 2016-11-26T20:11:15Z https://community.o2.co.uk/t5/Android/Google-Play-Wi-Fi-Connectivity-Issue/m-p/1020351#M59718 Someone else was reporting issues with a Samsung phone after an update with their home wifi which was a Netgear router.<BR />Netgear were investigating it as it connected to Play on other wifi OK.<BR />Can you try yours on another wifi network too?<BR /> Sat, 26 Nov 2016 20:20:50 GMT https://community.o2.co.uk/t5/Android/Google-Play-Wi-Fi-Connectivity-Issue/m-p/1020351#M59718 MI5 2016-11-26T20:20:50Z https://community.o2.co.uk/t5/Android/Google-Play-Wi-Fi-Connectivity-Issue/m-p/1020352#M59719 The other thread here <A href="http://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Play-Store-not-working-on-WIFI/m-p/1017710#U1017710" target="_blank">http://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Play-Store-not-working-on-WIFI/m-p/1017710#U1017710</A> Sat, 26 Nov 2016 20:21:55 GMT https://community.o2.co.uk/t5/Android/Google-Play-Wi-Fi-Connectivity-Issue/m-p/1020352#M59719 MI5 2016-11-26T20:21:55Z https://community.o2.co.uk/t5/Android/Google-Play-Wi-Fi-Connectivity-Issue/m-p/1020386#M59720 <P>Would a factory reset help with the wifi issue? I had the exact same problem on the Tab after an update. Had to factory reset and wifi was restored although to be fair, I couldn't connect to any wifi at all when it first occured.</P> Sun, 27 Nov 2016 03:25:45 GMT https://community.o2.co.uk/t5/Android/Google-Play-Wi-Fi-Connectivity-Issue/m-p/1020386#M59720 jonsie 2016-11-27T03:25:45Z