topic Re: Flickering screen in Android

Flickering screen

Anonymous — Mon, 21 Nov 2016 23:29:40 GMT

My screen on my A3 is flickering really bad. Been sent for repair for 10 days got it back this morning and doing exactly the same thing....

Re: Flickering screen

Cleoriff — Mon, 21 Nov 2016 23:41:35 GMT

Hi @Anonymous Did you sent it to O2 (Anova) for repair?

If so and they haven't sorted it to your satisfaction then you need to send it back http://www.o2.co.uk/contactus

However if the phone is less than 2 years old then its still under warranty You may prefer to send it to Samsung instead of O2 http://www.samsung.com/uk/support/

0330 SAMSUNG (726 7864)

Monday to Saturday | 9am to 6pm

Re: Flickering screen

Anonymous — Mon, 21 Nov 2016 23:44:48 GMT

Id send it to Samsung as it sounds like Anovo haven't done anything & they don't have a great reputation

Re: Flickering screen

MI5 — Tue, 22 Nov 2016 06:27:43 GMT

If you send it to o2 three times and they fail to repair it they will swap it for a refurbished phone.
Just something to consider when deciding where to send it.

Re: Flickering screen

gindygoo — Tue, 22 Nov 2016 08:43:11 GMT

Hmm, I'm afraid I've got to agree that Anovo aren't the greatest. Their rep is sketchy at best.

I'd send it off to the manufacturer, in fact I've done just that myself yesterday except this was Apple not Samsung, so I got it swapped out in-store!

Re: Flickering screen

jonsie — Tue, 22 Nov 2016 10:22:06 GMT

Rule number one, don't take the easy option and let Anovo repair your phone.

Rule number two, refer to rule number one.

Re: Flickering screen

madasaf1sh — Tue, 22 Nov 2016 19:05:03 GMT

Forgot to reply to this earlier today.

Unfortunately you dont get much choice as Anovo is used by Samsung, as they are one of the preferred repair houses for Samsung...

We have had 3 Samsung S7's at work with different issues and faults and all went back to Anovo.

Re: Flickering screen

MI5 — Tue, 22 Nov 2016 19:16:31 GMT

Slight difference is that Samsung (and HTC incidentally) have their own departments within Anovo and are specifically Samsung trained not general repairers like the networks have, therefore, they know their own products and are familiar with specific handset issues.
Samsung also have their own workshops in some of their experience stores.