https://community.o2.co.uk/t5/Android/annoyed/m-p/1015694#M59328 Might not bypass the protection,<BR />Part of Xperia protect.<BR />If it fails you need to contact Sony support to get the phone protection reset I'm afraid. Tue, 08 Nov 2016 23:13:33 GMT viridis 2016-11-08T23:13:33Z https://community.o2.co.uk/t5/Android/annoyed/m-p/1015677#M59324 <P>After getting my xperia z5 repaired (away two weeks) the device doesn't or takes one photo, then i have to restart it. Contacted Sony and had to do a system reset. Done this and turns out i need to log into google to get past the power screen, can't access anything until i do this. My log in details don't even work. Over £50 per month and had nothing but trouble with this phone and network.</P> Tue, 08 Nov 2016 22:06:41 GMT https://community.o2.co.uk/t5/Android/annoyed/m-p/1015677#M59324 Anonymous 2016-11-08T22:06:41Z https://community.o2.co.uk/t5/Android/annoyed/m-p/1015680#M59327 Download xperia companion to your PC and do a firmware repair <A href="http://support.sonymobile.com/global-en/tools/xperia-companion/" target="_blank">http://support.sonymobile.com/global-en/tools/xperia-companion/</A> Tue, 08 Nov 2016 22:13:18 GMT https://community.o2.co.uk/t5/Android/annoyed/m-p/1015680#M59327 MI5 2016-11-08T22:13:18Z https://community.o2.co.uk/t5/Android/annoyed/m-p/1015694#M59328 Might not bypass the protection,<BR />Part of Xperia protect.<BR />If it fails you need to contact Sony support to get the phone protection reset I'm afraid. Tue, 08 Nov 2016 23:13:33 GMT https://community.o2.co.uk/t5/Android/annoyed/m-p/1015694#M59328 viridis 2016-11-08T23:13:33Z https://community.o2.co.uk/t5/Android/annoyed/m-p/1017311#M59438 <P>Hi @Anonymous How are you getting on? Did the advice above help you out with your device?</P> Tue, 15 Nov 2016 12:21:32 GMT https://community.o2.co.uk/t5/Android/annoyed/m-p/1017311#M59438 Marjo 2016-11-15T12:21:32Z