topic Re: Broken in Android

Broken

Anonymous — Tue, 25 Oct 2016 10:19:54 GMT

My phone has broke and I have lost all my photos of my kids and can't afford to pay to get it fixed I haven't been able to use it for almost a week and my bill is due tomorrow but I don't want to pay for a bill that I haven used what could I do about this

Re: Broken

MI5 — Tue, 25 Oct 2016 10:32:01 GMT

Unfortunately you have to pay.
It's not o2's fault that the phone is broken.
If under warranty and covered you need to send it in to be repaired.

Re: Broken

jonsie — Tue, 25 Oct 2016 10:40:13 GMT

What phone and how long have you had it? Most android back up to Google or Photos app. Were they stored on the phone or a memory micro sd card?

As said you must pay your bill if you don't want the debt passed on to the collection agency with the inevitable knock on the door. Not to mention your credit rating being severely hit for 6 years.

Re: Broken

Bambino — Tue, 25 Oct 2016 19:51:08 GMT

@Anonymous Please take the advice of @MI5 and @jonsie. You will face a world of problems if you don't pay your bill. You can use your sim in a different phone. Either buy an inexpensive one or borrow an old one from a friend.

Re: Broken

Anonymous — Wed, 26 Oct 2016 18:57:13 GMT

Thank you for your reply that is what I have decided to do I'm using my partners spare phone and I have emailed the company to get the problem sorted.

Re: Broken

jonsie — Thu, 27 Oct 2016 04:17:35 GMT

Ok good and hope all goes well for you

Re: Broken

MI5 — Thu, 27 Oct 2016 09:11:24 GMT

Good idea