topic Re: Text Messaging Issue with Microsoft Lumia 650. in Android

Text Messaging Issue with Microsoft Lumia 650.

Anonymous — Wed, 05 Oct 2016 07:37:39 GMT

Hi,

I have an issue with my Lumia 650 purchased recently.

The phone runs an 02 pay monthly SIM & is set to that under Mobile Operator Settings.

However, the SMS centre number keeps defaulting back to a pay & go number ending "2035".

This prevents me from sending text messages.

The correct SMS centre number for pay monthly ends "0332". I can change this manually but within

a couple of hours the phone automatically changes this number to "2035" & I'm back to square one!

My service provide has confirmed that the network settings are correct for text messages & advised that it is the phone that keeps changing the SMS Centre Number.

How can I change this number permanently in my phone????

Many thanks,

Rod.

Re: Text Messaging Issue with Microsoft Lumia 650.

MI5 — Wed, 05 Oct 2016 07:48:30 GMT

You have a PAYG sim card.
Pop into an O2 shop and change it for a contract one, it's free.

Re: Text Messaging Issue with Microsoft Lumia 650.

Cleoriff — Wed, 05 Oct 2016 07:49:33 GMT

Hi @Anonymous

Open messages, settings and type in the message centre number :
Pay Monthly +447802000332
Pay & Go +447802092035

Re: Text Messaging Issue with Microsoft Lumia 650.

Marjo — Thu, 13 Oct 2016 13:51:38 GMT

Hey @Anonymous how did you get on with the text message issue in the end? Did MI5 or Cleoriff's advice help you out?

Re: Text Messaging Issue with Microsoft Lumia 650.

Anonymous — Fri, 14 Oct 2016 07:33:31 GMT

Hi Marjo,

A phone reset has not cured the problem so I need to try a replacement SIM.

Not sure this will work as the SIM I have is already pay monthly.

My phone keeps defaulting back to that Pay & Go SMS Centre number! So frustrating.......

Re: Text Messaging Issue with Microsoft Lumia 650.

MI5 — Fri, 14 Oct 2016 07:46:01 GMT

It must be the sim as the phone reads the number off the sim card.
It's either wrong or faulty.
Out of interest, was the phone bought on contract or PAYG?

Re: Text Messaging Issue with Microsoft Lumia 650.

jonsie — Fri, 14 Oct 2016 08:47:11 GMT

Definitely the sim card wrong type which will revert to inbuilt message centre number at every start or reboot.

Re: Text Messaging Issue with Microsoft Lumia 650.

Anonymous — Fri, 14 Oct 2016 12:05:59 GMT

I purchased the phone new from Microsoft & it's open to any network - Pay&Go or monthly.

Re: Text Messaging Issue with Microsoft Lumia 650.

MI5 — Fri, 14 Oct 2016 13:19:01 GMT

@Anonymous wrote:
I purchased the phone new from Microsoft & it's open to any network - Pay&Go or monthly.

Then it has to be the wrong sim.

Re: Text Messaging Issue with Microsoft Lumia 650.

jonsie — Fri, 14 Oct 2016 13:27:44 GMT

Open to any network but pay monthly and P&G sims are different. You need the correct sim....

Re: Text Messaging Issue with Microsoft Lumia 650.

MI5 — Fri, 14 Oct 2016 13:39:30 GMT

Yep, as we said 9 days ago.

Re: Text Messaging Issue with Microsoft Lumia 650.

jonsie — Fri, 14 Oct 2016 13:42:22 GMT

@MI5 wrote:
Yep, as we said 9 days ago.

I'm not sure the message is getting through.....:smileywink:

Re: Text Messaging Issue with Microsoft Lumia 650.

Anonymous — Fri, 14 Oct 2016 14:56:23 GMT

Message received & understood!

Re: Text Messaging Issue with Microsoft Lumia 650.

MI5 — Fri, 14 Oct 2016 15:00:30 GMT

Re: Text Messaging Issue with Microsoft Lumia 650.

jonsie — Fri, 14 Oct 2016 15:08:58 GMT