topic Re: Samsung S5 doesn't recieve all sent text messages in Android

Samsung S5 doesn't recieve all sent text messages

Anonymous — Sun, 31 Jul 2016 22:55:26 GMT

My partner has a Samsung S5 and I have an IPhone 6 both on the O2 network. As of the last couple of weeks he is not receiving all the texts I sent, however no one else is experiencing the same problems when I text them. His Samsung S5 will also randomly sent the same text message twice, however his phone says it was only sent the once. Any ideas?

Re: Samsung S5 doesn't recieve all sent text messages

Cleoriff — Sun, 31 Jul 2016 23:05:35 GMT

Hi @Anonymous Does your partners S5 randomly send the same duplicate text to just you , or other people?. I ask this to try and work out whether its an issue with your iPhone or his Samsung.

Also have either of you had any updates or any changes to either phone recently?

Probably the best people to answer this are @MI5 or @jonsie. They both have used Samsung devices and their partners have iPhones. I have tagged them and they will respond when they are next on....

Re: Samsung S5 doesn't recieve all sent text messages

jonsie — Mon, 01 Aug 2016 03:10:08 GMT

It sounds like he has accidentally blocked your number, ask him to open messages and go into the settings. I'm fairly sure your number will be in the blocked section.

As for duplicate texts being sent, normally a new sim card will fix the problem. Pop into your local O2 store and they will change it free for him.

Re: Samsung S5 doesn't recieve all sent text messages

MI5 — Mon, 01 Aug 2016 05:56:58 GMT

Yes, usually a blocked number issue.
Make sure you check both blocked lists, one in phone app and the spam list in messaging app.

Re: Samsung S5 doesn't recieve all sent text messages

Anonymous — Wed, 03 Aug 2016 16:47:44 GMT

Having the same problem here. I am using a Note 4.

People are sending me texts and I am not receiving them all also, the numbers definately arent blocked as I'm receiving some texts but not all.

Please o2 look in to this issue rather than distancing from it.

Re: Samsung S5 doesn't recieve all sent text messages

MI5 — Wed, 03 Aug 2016 16:51:27 GMT

See my reply to your other post mate.
No need to post more than once.

Re: Samsung S5 doesn't recieve all sent text messages

Martin-O2 — Mon, 08 Aug 2016 13:54:08 GMT

@Anonymous @Anonymous Have either of you managed to solve the missing texts issue? Was it due to a number being blocked in the end?