topic Re: Text Problems receiving texts in Android

Text Problems receiving texts

Anonymous — Wed, 22 Jun 2016 16:49:11 GMT

Has anyone had any issues wherebye they are not receiving all texts sent to them? My issues seemed to start when my pay monthly contract ran out and was sent a SIM only sim. Think O2 then had different sim card registered compared to the one I had in my phone. Have now upgraded and now have a new S7 and a new sim card but still seem to be having the problem. Anyone any ideas?

Re: Text Problems receiving texts

MI5 — Wed, 22 Jun 2016 16:55:40 GMT

The only difference in sim cards are between Pay and contract ones.
Make sure you have the correct one for your account type.

Re: Text Problems receiving texts

Anonymous — Wed, 22 Jun 2016 17:25:13 GMT

New phone is on contract and purchased in Samsung shop. They put the new Sim in so definitely a contract sim. Still having issues not receiving all texts. Receive some but not others so not continuous problem just intermittent

Re: Text Problems receiving texts

MI5 — Wed, 22 Jun 2016 17:27:37 GMT

Have you checked your spam list?

Re: Text Problems receiving texts

Anonymous — Wed, 22 Jun 2016 18:06:42 GMT

Is there a Spam list for texts? I know there is in emails but never seen one for texts?

Re: Text Problems receiving texts

MI5 — Wed, 22 Jun 2016 18:16:58 GMT

Look in your message app settings.

Re: Text Problems receiving texts

Anonymous — Wed, 22 Jun 2016 18:46:26 GMT

Have looked and dont have a spam list on the S7. Thing is its not an individual person I'm having problems with - i can get a text message from a contact one minute then not receive the next one they send!

Re: Text Problems receiving texts

MI5 — Wed, 22 Jun 2016 19:42:33 GMT

I does sound like it could be a network issue in that case.
Check your postcode here and report it as an issue if no faults shown http://status.o2.co.uk/

Re: Text Problems receiving texts

Martin-O2 — Thu, 30 Jun 2016 13:16:51 GMT

Hey @Anonymous have you resolved your text message issue?