topic Re: Voicemail notification stuck after number change in Android

Voicemail notification stuck after number change

Anonymous — Mon, 06 Jun 2016 18:28:04 GMT

Hi, I got my S6 on Thursday but my number didn't change from my old one until today. I had a voicemail to my temporary number but didn't know what number I had to dial you retrieve it. Anyway here I am with my old number back but the vm notification stuck. I have restarted and turned off my phone. Turned vm on and off. Left a new vm and delete it but nothing is getting rid of it. Technically it shouldn't be there at all as it was to the temporary number which now is nothing to do with this phone/number 😖 any ideas would be welcome as it's quite annoying!

Re: Voicemail notification stuck after number change

Cleoriff — Mon, 06 Jun 2016 18:32:29 GMT

Maybe it will update itself by tomorrow @Anonymous If not and you are still having problems a call to CS should help resolve this http://www.o2.co.uk/contactus

Re: Voicemail notification stuck after number change

MI5 — Mon, 06 Jun 2016 18:34:17 GMT

The problem is that you can no longer access that vm account so if cs can't delete it you may have to factory reset the phone.

Re: Voicemail notification stuck after number change

Anonymous — Mon, 06 Jun 2016 18:38:59 GMT

Factory reset!? Noo! 😣 OK I'll be patient and see if it disappears. Thank you

Re: Voicemail notification stuck after number change

MI5 — Mon, 06 Jun 2016 18:40:54 GMT

It won't disappear by itself - they only go when listened to or deleted by other means.