topic Re: Unlock code in Android

Unlock code

Anonymous — Wed, 13 Apr 2016 19:07:49 GMT

Its been almost a whole week. Why is it taking so long just to get an unlock code????? Sick to death of waiting for this.

Re: Unlock code

Anonymous — Wed, 13 Apr 2016 19:08:54 GMT

Anyone reading this...dont buy an lg g5

Re: Unlock code

MI5 — Wed, 13 Apr 2016 19:13:14 GMT

Are you sure it's locked? Not all o2 phones are locked.

Has the phone been used on o2 for a few days and registered in your MyO2?
Have you filled out the form ?
http://community.o2.co.uk/t5/Other-Products-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-card/td-p/540294
What's wrong with the G5?

Re: Unlock code

Cleoriff — Wed, 13 Apr 2016 19:21:08 GMT

I hope @Anonymous comes back to enlighten us...? I am more interested in why they are advising everyone not to buy the G5....

Re: Unlock code

Anonymous — Wed, 13 Apr 2016 19:33:37 GMT

I'm thinking that they bought & wanted to unlock it before even using it on the network

Re: Unlock code

Anonymous — Wed, 13 Apr 2016 19:35:27 GMT

Because thw build quality is poor and battery no good. And they are out of stock and have no replacements.@lovemyphone no you are wrong. I am on o2 contract and trying to use it.

Re: Unlock code

Anonymous — Wed, 13 Apr 2016 19:36:57 GMT

Filled out the form online a week ago. Do yourself a favour and buy a phone somewhere else if you want it unlocked. Nobody at o2 helps online or in store

Re: Unlock code

Cleoriff — Wed, 13 Apr 2016 19:37:40 GMT

@Anonymous wrote:
Because thw build quality is poor and battery no good. And they are out of stock and have no replacements.@lovemyphone no you are wrong. I am on o2 contract and trying to use it.

As you are on contract use the link given by @MI5 to unlock or you could try via MY O2 http://www.o2.co.uk/myo2

Re: Unlock code

Cleoriff — Wed, 13 Apr 2016 19:39:04 GMT

@Anonymous wrote:
Filled out the form online a week ago. Do yourself a favour and buy a phone somewhere else if you want it unlocked. Nobody at o2 helps online or in store

Then try via My O2 in the link I gave. Something has gone wrong you need to try again...Or contact CS on 202

Re: Unlock code

jonsie — Wed, 13 Apr 2016 19:39:04 GMT

Is this contract....

Re: Unlock code

Cleoriff — Wed, 13 Apr 2016 19:40:08 GMT

@jonsie wrote:
Is this contract....

According to post 6 @jonsie

Re: Unlock code

jonsie — Wed, 13 Apr 2016 19:40:15 GMT

Ok contract...usually no problem...

Re: Unlock code

MI5 — Wed, 13 Apr 2016 19:40:46 GMT

You haven't confirmed it is actually locked either?

Re: Unlock code

MI5 — Wed, 13 Apr 2016 19:41:26 GMT

What reasons are you been given for not getting it unlocked?

Re: Unlock code

adamtemp64 — Wed, 13 Apr 2016 19:58:19 GMT

If within cooling off period just return it, if it is of poor build quality etc why bother to unlock it?

Re: Unlock code

Anonymous — Wed, 13 Apr 2016 20:38:05 GMT

Exactly @adamtemp64 what's the point in that. @Anonymous If you think the phone is that bad. Return it in the next 7 days to change your mind rather than unlock it then you would be stuck with a phone that you say is poor

Re: Unlock code

Anonymous — Wed, 13 Apr 2016 20:48:20 GMT

It is locked confirmed. Also i cant exchange as no stock. I will return it but ive wasted money time and effort setting up the new phone. Sold my old phone bought a case etc. Going somewhere else now

Re: Unlock code

viridis — Wed, 13 Apr 2016 21:04:20 GMT

See, knew some got them on the 8th..
If you don't like it, you can exchange for a different model.

Re: Unlock code

viridis — Wed, 13 Apr 2016 21:07:40 GMT

@Anonymous wrote:
Filled out the form online a week ago. Do yourself a favour and buy a phone somewhere else if you want it unlocked. Nobody at o2 helps online or in store

I would recommend trying again as:

1. The process now is automated and requires no form

2. The wrong device may be registered in my o2 considering it was only released 5 days ago and I'm guessing you filled out form in first day (nearly a week?) and the imei may not have latched by time form filled in

Re: Unlock code

MI5 — Wed, 13 Apr 2016 21:10:48 GMT

Reason for refusal would be a big help - you say no ones helping you so far, but we are and you're not answering all the questions we need to help you.
But if you're taking it back anyway, there's no point in going any further.....