topic Re: Jabra Sport Pulse Wireless headphones in Android

Jabra Sport Pulse Wireless headphones

mieinhull1969 — Tue, 05 Apr 2016 13:38:18 GMT

How many people have got their Jabra Sport Pulse Wireless headphones with their S7 edge, cos I aint. I'm on my 4th S7 edge, having had the first one faulty then 2 replacements with the seals broken but the fourth one was good. I was told by O2 that the 14 day period you have to wait for the headset would be from the first one, nearly six weeks ago, so I've just contacted Kondor regarding the matter and spoke to some woman who must of been doing her nails at the time, she said she would make a note of it on her spreadsheet. I don't usually complain about things but getting the S7 edge has become a nigtmare, I should of stuck with my Motorola Timeport.

Re: Jabra Sport Pulse Wireless headphones

jonsie — Tue, 05 Apr 2016 14:40:37 GMT

Many people now have the headphones so unfortunately you need to keep chasing O2 and Kondor. It seems to always come down to that with any O2 promotional products. You have to wonder why they involve a third party when it could all be done in house.

Re: Jabra Sport Pulse Wireless headphones

mieinhull1969 — Tue, 05 Apr 2016 16:33:30 GMT

The balls in their court darling jonsie, it's their promotion just like everyone will get the VR headset at the launch night was Samsungs promotion, obviously both promotions where wrong for some. Ah well, looks like I'll have to get the new iphone now.

Re: Jabra Sport Pulse Wireless headphones

jonsie — Tue, 05 Apr 2016 16:35:54 GMT

Good god no, don't do it...life can be full of regrets

Re: Jabra Sport Pulse Wireless headphones

Cleoriff — Tue, 05 Apr 2016 17:07:28 GMT

If you want this Jabra headset (which is your right as part of the promotion) then you have to persevere. I don't agree that you should have to put as much time and effort into getting something which is rightfully yours...but as said, this often happens with O2 promotions. We see it time and time again sadly

Re: Jabra Sport Pulse Wireless headphones

mieinhull1969 — Wed, 06 Apr 2016 18:35:41 GMT

I'm sick of trying Cleo, had enough problems and stress trying to get a phone from O2 that worked and was seal intact and now it's the free Jabra headset. Been with O2 a few years now and thought my issue would be a priority but at the end of the day, the customer is always wrong. Came from EE a few years back who where awful, their overseas call centre just like O2's was disgusting, they didn't know what they was on about, fobbed people off with any old cr*p and even EE call centre used to hang up on you so I came to O2. Might give Vodafone a try, probably a lot cheaper as well.

Re: Jabra Sport Pulse Wireless headphones

MI5 — Wed, 06 Apr 2016 18:39:54 GMT

I've been with them all and they're no different to each other.
All too big for their own good, I'm afraid.

Re: Jabra Sport Pulse Wireless headphones

mieinhull1969 — Thu, 07 Apr 2016 17:21:39 GMT

All sorted now thanks to Martin from here, this guy knows what he's on about. Getting the headphones on the 11th. Thanks to all the people who posted, Jonsie, MI5 and Cleo. I'll be on here next if I crack my screen asking what do I do if I've got my phone insured by some other company and not O2, I'll leave that one for later

Re: Jabra Sport Pulse Wireless headphones

jonsie — Thu, 07 Apr 2016 17:25:42 GMT

Screen protector; case, cover

Re: Jabra Sport Pulse Wireless headphones

MI5 — Thu, 07 Apr 2016 17:28:47 GMT

Good luck from now on mate

Re: Jabra Sport Pulse Wireless headphones

Cleoriff — Thu, 07 Apr 2016 17:42:15 GMT

Good to hear it's sorted....:smileywink:

Re: Jabra Sport Pulse Wireless headphones

Anonymous — Sun, 10 Apr 2016 17:39:39 GMT

Hi can some one help me I got the s7 edge 3 weeks ago sent off my number, and still having trouble getting the jabra sports headphones Thanks

Re: Jabra Sport Pulse Wireless headphones

Cleoriff — Sun, 10 Apr 2016 17:48:23 GMT

@Anonymous wrote:
Hi can some one help me I got the s7 edge 3 weeks ago sent off my number, and still having trouble getting the jabra sports headphones Thanks

Sorry to hear this @Anonymous Best thing is to contact redeem directly and see the status of your promotion...

https://redeemheadset.o2.co.uk/contact/

Re: Jabra Sport Pulse Wireless headphones

Anonymous — Sun, 10 Apr 2016 17:58:01 GMT

I have redeem direct I will contact them again tomorrow when they are open on the first number you gave

Thanks Cleoriff

Re: Jabra Sport Pulse Wireless headphones

MI5 — Sun, 10 Apr 2016 18:10:29 GMT

They have to wait for o2 to validate your IMEI number, so it may be worth you calling O2 CS just to make sure the new phone is registered on your account OK too.

Re: Jabra Sport Pulse Wireless headphones

Anonymous — Wed, 13 Apr 2016 15:26:34 GMT

Hi I contacted 02 cs and today have recieved in post a letter thanking me for my order and also a leaflet with the Jabra earbuds

I'm getting alittle confused do the headphones come through the post or do I have to contact kondor again

to get them I'm getting fed up off all the messing around why dont they just give you them when you get your new phone seems silly going back and forth.

Re: Jabra Sport Pulse Wireless headphones

MI5 — Wed, 13 Apr 2016 15:40:20 GMT

You have to go to the kondor website (details on leaflet) and enter your details along with phones IMEI number.

Re: Jabra Sport Pulse Wireless headphones

Cleoriff — Wed, 13 Apr 2016 17:11:08 GMT

As said chase up Kondor. The reason they dont give you them with the phone is that you may change your mind within the 14 day cooling off period...

Re: Jabra Sport Pulse Wireless headphones

jonsie — Wed, 13 Apr 2016 17:38:33 GMT

Make sure when entering your IMEI on the website that you put only numbers. Ignore any symbols. ...

Re: Jabra Sport Pulse Wireless headphones

MI5 — Wed, 13 Apr 2016 17:40:54 GMT

@jonsie wrote:
Make sure when entering your IMEI on the website that you put only numbers. Ignore any symbols. ...

and no spaces either.