topic Re: Samsung A3 Grey Screen in Android

Samsung A3 Grey Screen

Anonymous — Wed, 23 Mar 2016 12:29:03 GMT

Hell Toby.
Recently my Samsung A3 screen turns half grey.It's not constantly there but very annoying.The phone is only 1yr old. Any ideas on ridding this? Thanx

Re: Samsung A3 Grey Screen

Cleoriff — Wed, 23 Mar 2016 12:30:10 GMT

Hi @Anonymous

As the phone still has a 2 year warranty from Samsung I would contact them to see if they can advise

Contact details here http://www.samsung.com/uk/support/ Phone number

0330 SAMSUNG (726 7864)

Monday to Saturday | 9am to 6pm

@Toby or @Martin-O2 could we move this post to it's own thread please?

Re: Samsung A3 Grey Screen

Anonymous — Wed, 23 Mar 2016 12:31:42 GMT

Yes sure move it to its own thread.I have just rebooted the phone see if this solves it.I will contact Samsung and pop into O2 shop. Thanx.

Re: Samsung A3 Grey Screen

Cleoriff — Wed, 23 Mar 2016 12:31:54 GMT

@Anonymous wrote:
Yes sure move it to its own thread.I have just rebooted the phone see if this solves it.I will contact Samsung and pop into O2 shop. Thanx.

No problem @Anonymous I would give Samsung a ring before you pop into an O2 shop. They will know if this is a common fault with this model of phone...Best of luck..:smileywink:

Re: Samsung A3 Grey Screen

jonsie — Wed, 23 Mar 2016 13:04:18 GMT

I would echo that. Deal with Samsung not O2's repairers Anovo. Some real horror stories on here about this company.

Re: Samsung A3 Grey Screen

Anonymous — Thu, 24 Mar 2016 00:44:49 GMT

After rebooting it's appeared again and flickering.Samsung website page on trouble shooting didn't exist 😐

Re: Samsung A3 Grey Screen

Cleoriff — Thu, 24 Mar 2016 00:58:15 GMT

@Anonymous wrote:
After rebooting it's appeared again and flickering.Samsung website page on trouble shooting didn't exist 😐

No but I gave you the phone number and link to Samsung support @Anonymous I would ring them if honest...

Re: Samsung A3 Grey Screen

MI5 — Thu, 24 Mar 2016 20:28:44 GMT

Quite commonly this is an SD card issue.
Try phone without card installed.