https://community.o2.co.uk/t5/Android/After-sim-swap-I-have-an-issue-and-I-can-not-call-and-text/m-p/958400#M55214 All sorted, Thanx for help, an on-line chat helped me:) Mon, 21 Mar 2016 10:35:19 GMT Anonymous 2016-03-21T10:35:19Z https://community.o2.co.uk/t5/Android/After-sim-swap-I-have-an-issue-and-I-can-not-call-and-text/m-p/958358#M55206 <P>Hey after I lost my phone I did a sim swap, I had a network coverage, but I couldn't send texts and calling, I went to the shop and they did another sim swap, but still it doesn't work, wtf!? It's really annoying damn... I checked my sim on other phones and it's still the same... Anyone have an idea what I can do!?</P> Mon, 21 Mar 2016 02:03:04 GMT https://community.o2.co.uk/t5/Android/After-sim-swap-I-have-an-issue-and-I-can-not-call-and-text/m-p/958358#M55206 Anonymous 2016-03-21T02:03:04Z https://community.o2.co.uk/t5/Android/After-sim-swap-I-have-an-issue-and-I-can-not-call-and-text/m-p/958362#M55207 <P>When you lost your phone did you report it to O2? It sounds as if you may have a bar placed on your account. You need to ring customer services 202 for contract...4445 payg. If you need to borrow a phone to ring... then all numbers are in the contact us link at the bottom of this page. There is also a number for phoning from a landlines.</P><P>(Edited late ...now I can access links) <A href="http://www.o2.co.uk/contactus" target="_self">http://www.o2.co.uk/contactus</A></P> Mon, 21 Mar 2016 07:09:00 GMT https://community.o2.co.uk/t5/Android/After-sim-swap-I-have-an-issue-and-I-can-not-call-and-text/m-p/958362#M55207 Cleoriff 2016-03-21T07:09:00Z https://community.o2.co.uk/t5/Android/After-sim-swap-I-have-an-issue-and-I-can-not-call-and-text/m-p/958389#M55212 Hey! Yes, I did let them know what happened. Thx I will try it! Mon, 21 Mar 2016 09:49:36 GMT https://community.o2.co.uk/t5/Android/After-sim-swap-I-have-an-issue-and-I-can-not-call-and-text/m-p/958389#M55212 Anonymous 2016-03-21T09:49:36Z https://community.o2.co.uk/t5/Android/After-sim-swap-I-have-an-issue-and-I-can-not-call-and-text/m-p/958395#M55213 <P>Just check it out with CS @Anonymous Only they will be able to confirm whether there is a bar on the account and only they can lift it. Without more info it's difficult to advise further as we have no access to your personal account information...</P> Mon, 21 Mar 2016 10:08:56 GMT https://community.o2.co.uk/t5/Android/After-sim-swap-I-have-an-issue-and-I-can-not-call-and-text/m-p/958395#M55213 Cleoriff 2016-03-21T10:08:56Z https://community.o2.co.uk/t5/Android/After-sim-swap-I-have-an-issue-and-I-can-not-call-and-text/m-p/958400#M55214 All sorted, Thanx for help, an on-line chat helped me:) Mon, 21 Mar 2016 10:35:19 GMT https://community.o2.co.uk/t5/Android/After-sim-swap-I-have-an-issue-and-I-can-not-call-and-text/m-p/958400#M55214 Anonymous 2016-03-21T10:35:19Z https://community.o2.co.uk/t5/Android/After-sim-swap-I-have-an-issue-and-I-can-not-call-and-text/m-p/958405#M55215 <BLOCKQUOTE><HR />@Anonymous wrote:<BR />All sorted, Thanx for help, an on-line chat helped me:)<HR /></BLOCKQUOTE><P>Excellent news. <img class="lia-deferred-image lia-image-emoji" src="https://community.o2.co.uk/html/@86490D440D0190FE6D301D335D2A66D8/images/smilies/011.png" alt="slight_smile" title="slight_smile" /></P> Mon, 21 Mar 2016 10:47:27 GMT https://community.o2.co.uk/t5/Android/After-sim-swap-I-have-an-issue-and-I-can-not-call-and-text/m-p/958405#M55215 Cleoriff 2016-03-21T10:47:27Z