topic Re: Note 4 update has left play store unusable in Android

Note 4 update has left play store unusable

Anonymous — Thu, 17 Mar 2016 19:29:16 GMT

After updating my os to a new version of lollipop (5.1.1) it has left the play store unusable. Showing it cant connect to server message? Anyone else have this problem

Re: Note 4 update has left play store unusable

Cleoriff — Thu, 17 Mar 2016 19:37:13 GMT

Have you tried deleting Play Store and reinstalling....or can't it actually be deleted?

Maybe @MI5 can advise?

Re: Note 4 update has left play store unusable

Cleoriff — Thu, 17 Mar 2016 19:50:07 GMT

Or indeed any other android users.. @viridis or @jonsie? (Both have used the Note 4)

Re: Note 4 update has left play store unusable

MI5 — Thu, 17 Mar 2016 19:52:56 GMT

Reboot the phone - it needs an update to Google play services first.

Re: Note 4 update has left play store unusable

jonsie — Thu, 17 Mar 2016 19:56:01 GMT

yes a reboot andif necessaru uninstall updates in app settings for play store.

Re: Note 4 update has left play store unusable

MI5 — Thu, 17 Mar 2016 19:57:37 GMT

It's not actually anything to do with play store - that's a symptom, not the cause.

Re: Note 4 update has left play store unusable

MI5 — Thu, 17 Mar 2016 19:58:45 GMT

After you reboot you should see a notification that you need to sign into Google and that play services needs an update before you can continue.

Re: Note 4 update has left play store unusable

MI5 — Thu, 17 Mar 2016 19:59:24 GMT

@Cleoriff wrote:
or can't it actually be deleted?
Maybe @MI5 can advise?

No, not without root access.

Re: Note 4 update has left play store unusable

Cleoriff — Thu, 17 Mar 2016 20:12:19 GMT

@MI5 wrote:
@Cleoriff wrote:
or can't it actually be deleted?
Maybe @MI5 can advise?
No, not without root access.

Live and learn ...live and learn (slowly)

Re: Note 4 update has left play store unusable

MI5 — Thu, 17 Mar 2016 20:17:55 GMT

Can't imagine why you'd want to either.......

Re: Note 4 update has left play store unusable

jonsie — Thu, 17 Mar 2016 20:20:23 GMT

Basics m'dear....

Re: Note 4 update has left play store unusable

viridis — Thu, 17 Mar 2016 20:23:03 GMT

Check the date and time, if more than 5 minutes out Google blocks access to play store

Re: Note 4 update has left play store unusable

Cleoriff — Thu, 17 Mar 2016 20:43:19 GMT

@jonsie wrote:
Basics m'dear....

Yeah ....and so what? Basics to you is still a minefield to me ......

Re: Note 4 update has left play store unusable

jonsie — Thu, 17 Mar 2016 20:45:07 GMT

@Cleoriff wrote:
@jonsie wrote:
Basics m'dear....
Yeah ....and so what? Basics to you is still a minefield to me ......

Not any more....:smileywink:

Re: Note 4 update has left play store unusable

Cleoriff — Thu, 17 Mar 2016 20:47:51 GMT

Obviously it is still a minefield ....else I would have solved the problem myself ..without having to call in the Lavender Hill Mob