topic Re: downloading the app in Android

downloading the app

Anonymous — Thu, 17 Mar 2016 16:28:35 GMT

i would love to download the o2 app but it shows up for an old phone and not my newer HTC... what can i d please... def. NOT a computer geek..lol

Re: downloading the app

Bambino — Thu, 17 Mar 2016 16:45:03 GMT

Not entirely sure what you're saying @Anonymous. What do you mean it 'shows up for an old phone'? Just download and install the app. If you have a problem with it, come back and let us know what it is and hopefully someone will be able to help.

Re: downloading the app

jonsie — Thu, 17 Mar 2016 16:49:02 GMT

Which app exactly? My O2?

Re: downloading the app

gindygoo — Thu, 17 Mar 2016 16:58:47 GMT

Is it the priority app by any chance? Until we know a little more I'm afraid we're at a bit of a loss... @Anonymous would u pop back and let us know if you're sorted, or still need help?

Re: downloading the app

MI5 — Thu, 17 Mar 2016 18:43:20 GMT

Links to all o2 apps here http://www.o2.co.uk/apps

Re: downloading the app

Martin-O2 — Fri, 18 Mar 2016 09:45:31 GMT

Hi @Anonymous Welcome to the forums!

Can you give us a bit more info about the O2 apps your trying to download.

Re: downloading the app

adamtemp64 — Fri, 18 Mar 2016 09:58:03 GMT

If this is the myo2 app sometimes the device tab is incorrect it took 8 hours for it to change to my iphone 6s assuming that is what you are on about @Anonymous

Re: downloading the app

jonsie — Fri, 18 Mar 2016 10:01:37 GMT

@adamtemp64 wrote:
If this is the myo2 app sometimes the device tab is incorrect it took 8 hours for it to change to my iphone 6s assuming that is what you are on about @Anonymous

Indeed and hopefully the OP is sorted out now. My O2 app rarely gives any problem as long as the web based version is up to date once the system recognises a new device.