https://community.o2.co.uk/t5/Android/o2-recycle/m-p/955705#M54865 Recycle credits should appear immediately. Wed, 09 Mar 2016 19:57:12 GMT MI5 2016-03-09T19:57:12Z https://community.o2.co.uk/t5/Android/o2-recycle/m-p/955662#M54860 Can anybody advise me please ? I've recently upgraded and sent my old phone back to o2. I asked for the money to be deducted from my next bill but it hasn't come off. I've tried the live chat who couldn't help and held a phone conversation with a member of the recycle team who promised to email me but never did. I feel slightly disappointed with this situation. Wed, 09 Mar 2016 17:51:33 GMT https://community.o2.co.uk/t5/Android/o2-recycle/m-p/955662#M54860 Anonymous 2016-03-09T17:51:33Z https://community.o2.co.uk/t5/Android/o2-recycle/m-p/955664#M54861 We can't really advise any more than you have done.<BR />Keep onto CS until they sort it for you mate. Wed, 09 Mar 2016 17:54:59 GMT https://community.o2.co.uk/t5/Android/o2-recycle/m-p/955664#M54861 MI5 2016-03-09T17:54:59Z https://community.o2.co.uk/t5/Android/o2-recycle/m-p/955670#M54862 <P>Call cs, it should either be on the bill straight away or after your 3rd bill is produced&nbsp;</P> Wed, 09 Mar 2016 18:11:14 GMT https://community.o2.co.uk/t5/Android/o2-recycle/m-p/955670#M54862 Anonymous 2016-03-09T18:11:14Z https://community.o2.co.uk/t5/Android/o2-recycle/m-p/955705#M54865 Recycle credits should appear immediately. Wed, 09 Mar 2016 19:57:12 GMT https://community.o2.co.uk/t5/Android/o2-recycle/m-p/955705#M54865 MI5 2016-03-09T19:57:12Z