topic Re: sim swap for galaxy s7 been over 24 hours still says no sim in Android

sim swap for galaxy s7 been over 24 hours still says no sim

Anonymous — Wed, 09 Mar 2016 16:03:43 GMT

driving me mad!!!

Re: sim swap for galaxy s7 been over 24 hours still says no sim

MI5 — Wed, 09 Mar 2016 16:06:21 GMT

Have you rebooted the phone?

Re: sim swap for galaxy s7 been over 24 hours still says no sim

jonsie — Wed, 09 Mar 2016 16:08:47 GMT

If its been over 24 hours you need to call customer service or do the sim swap again if you don't get connection after a reboot. Has the old sim lost service?

Re: sim swap for galaxy s7 been over 24 hours still says no sim

PhoneDoc — Wed, 09 Mar 2016 16:08:51 GMT

Hi there,

Is this an upgrade or a new contract? Where did you do the sim swap? Are you able to try the SIM card in another phone?

Re: sim swap for galaxy s7 been over 24 hours still says no sim

Anonymous — Wed, 09 Mar 2016 16:08:58 GMT

about 100 times ive sim swapped plenty of times before its never taken this long got the conformation text from o2 saying it had gone through and the old sim is dead

Re: sim swap for galaxy s7 been over 24 hours still says no sim

MI5 — Wed, 09 Mar 2016 16:18:54 GMT

Could be a faulty sim you have then.

Re: sim swap for galaxy s7 been over 24 hours still says no sim

Anonymous — Wed, 09 Mar 2016 16:56:50 GMT

will ring o2 when i get in tonight and see what they say thanks for the help

Re: sim swap for galaxy s7 been over 24 hours still says no sim

Anonymous — Wed, 09 Mar 2016 17:38:00 GMT

I'd be inclined to agree with @MI5 & ask Instore for a new SIM card & they will perform the sim swap for you

Re: sim swap for galaxy s7 been over 24 hours still says no sim

Cleoriff — Wed, 09 Mar 2016 19:00:37 GMT

Certainly try another sim. It's obvious @Anonymous is not a novice at sim swapping...

Re: sim swap for galaxy s7 been over 24 hours still says no sim

gmarkj — Thu, 10 Mar 2016 08:48:01 GMT

It might be the same problem as was found on this thread - http://community.o2.co.uk/t5/Discussions-Feedback/galaxy-s7/m-p/955772#M80042 - where there is an issue with the tariff.

Edit - check message 58 for details...

Re: sim swap for galaxy s7 been over 24 hours still says no sim

Cleoriff — Thu, 10 Mar 2016 08:57:54 GMT

@Anonymous Did you go for the 30gb tariff? If so there is a problem as experienced by another user.

See here http://community.o2.co.uk/t5/Discussions-Feedback/galaxy-s7/m-p/955767/highlight/true#M80039

Good spot @gmarkj. I have just highlighted the relevant post in the link you gave...

Re: sim swap for galaxy s7 been over 24 hours still says no sim

jonsie — Thu, 10 Mar 2016 10:52:20 GMT

It wouild be asking for too much maybe that O2 were upfront about this with their customers and issued a notification on the home page.