topic Re: Htc one - microphone problems in call in Android

Htc one - microphone problems in call

Anonymous — Thu, 04 Feb 2016 17:55:31 GMT

Hi,

I've had a few frustrating chats online and in store regarding my htc.

Phone calls connect but there's no sound on my end unless I shout. It's been intermittent for a month or so. Have reset it and so on.

I've been given the option of return for repair (fair enough) or claim on the insurance and pay any excess.

I use an arriva mobile ticket app and simply put am not going to buy another ticket. The replacement phones are basic dumbphones.

Am I really limited to claiming insurance and paying excess or going under warranty and doubling up on my travel expenses?

Re: Htc one - microphone problems in call

MI5 — Thu, 04 Feb 2016 17:58:58 GMT

Either that or buy the mic and replace it yourself.
Other options may include borrowing a smartphone off someone in the interim ?

Re: Htc one - microphone problems in call

Anonymous — Thu, 04 Feb 2016 18:04:15 GMT

Thanks for your reply. I don't know anyone with a spare smartphone. Other options?

Re: Htc one - microphone problems in call

jonsie — Thu, 04 Feb 2016 18:06:15 GMT

Is it the same of you use headphones?

Re: Htc one - microphone problems in call

Anonymous — Thu, 04 Feb 2016 18:13:07 GMT

It's not, the microphone in the head phones works perfectly

Re: Htc one - microphone problems in call

Anonymous — Thu, 04 Feb 2016 18:14:06 GMT

Also thanks for your answer!

Re: Htc one - microphone problems in call

jonsie — Thu, 04 Feb 2016 18:23:49 GMT

Of the phone isn't 2 years old contact HTC directly. O2 repairers will tell you it's water damage. If you need to pay and it's over 2 years old then go to an independent repairer.

Re: Htc one - microphone problems in call

MI5 — Thu, 04 Feb 2016 18:43:53 GMT

Have you checked if the mic hole is blocked or covered by anything?

Re: Htc one - microphone problems in call

Cleoriff — Thu, 04 Feb 2016 18:46:50 GMT

HTC contact details if you require them

http://www.htc.com/uk/support/