topic cHow to change billing address in Android

cHow to change billing address

Anonymous — Mon, 04 Jan 2016 17:51:45 GMT

How do I change my billing address online please?

Re: cHow to change billing address

Cleoriff — Mon, 04 Jan 2016 17:53:13 GMT

You can do this via My O2 http://www.o2.co.uk/myo2

http://www.o2.co.uk/help/bills-and-payment/how-to-change-your-address

Re: cHow to change billing address

MI5 — Mon, 04 Jan 2016 17:57:45 GMT

Or by contacting CS http://www.o2.co.uk/contactus

Re: cHow to change billing address

Anonymous — Mon, 04 Jan 2016 17:57:52 GMT

Ok...thank you. I'm signed into my of account that I'm on this forum on so can I do it on here?

Re: cHow to change billing address

Cleoriff — Mon, 04 Jan 2016 18:03:08 GMT

@Anonymous wrote:
Ok...thank you. I'm signed into my of account that I'm on this forum on so can I do it on here?

If you look at the top of the page you will see My O2 there...(right hand side) You may need to sign in again

And yes you can do it via that route. Have a look at the link I posted...

Re: cHow to change billing address

Anonymous — Mon, 04 Jan 2016 18:10:09 GMT

I'VE CLICKED ON YOUR LINK BUT CAN'T FIND ANYTHING ON THERE THAT RESEMBLES WHAT YOU TOLD ME TO LOOK FOR...AVIN BIT OF A NIGHTMARE 😞 oops didn't mean to 'shout' 😞 lol

Re: cHow to change billing address

Cleoriff — Mon, 04 Jan 2016 18:14:00 GMT

Go into MyO2 and on the left hand side of the page you will see this

Click on that and you can change address...

Re: cHow to change billing address

MI5 — Mon, 04 Jan 2016 18:15:26 GMT

https://mymobile.o2.co.uk/paymonthly/bills?disambiguation_id=4a2cc239-a696-4068-9dd5-70be8a15e06a#/bills

Re: cHow to change billing address

jonsie — Mon, 04 Jan 2016 18:19:20 GMT

You will need to set up a pin to change address too.

Re: cHow to change billing address

Cleoriff — Mon, 04 Jan 2016 18:47:45 GMT

@jonsie wrote:
You will need to set up a pin to change address too.

Unless it's all changed the link I posted shows they will send a code?

Select the Bills tab at the top of the My Device page and scroll to the bottom of the page. Choose Change my billing address and we'll send a code to your device, which you'll need to enter. Then simply fill in the form to change your address.

Re: cHow to change billing address

jonsie — Mon, 04 Jan 2016 18:49:12 GMT

I get the option after entering the pin number

Re: cHow to change billing address

MI5 — Mon, 04 Jan 2016 19:08:10 GMT

Once you have set up a PIN you can just use it the next time you visit.
Also the option to change address will show immediately once a PIN has been set up.

Re: cHow to change billing address

jonsie — Mon, 04 Jan 2016 19:12:25 GMT

S'what I thought

Re: cHow to change billing address

Cleoriff — Mon, 04 Jan 2016 19:16:06 GMT

Well they need to add that info to the link I provided....as they make no mention of setting up a pin....(and it's O2's official information)

Re: cHow to change billing address

MI5 — Mon, 04 Jan 2016 19:24:57 GMT

There is a link on the page you land on to set one up.

Re: cHow to change billing address

Cleoriff — Mon, 04 Jan 2016 19:36:00 GMT

@MI5 wrote:
There is a link on the page you land on to set one up.

Yes I did a capture and posted it.......

Re: cHow to change billing address

MI5 — Mon, 04 Jan 2016 19:50:31 GMT

I meant a link to set up a PIN.