topic Re: £50 Google voucher in Android

£50 Google voucher

Elvenstranger — Tue, 03 Nov 2015 21:43:17 GMT

Hi all,

Can anyone help, I just got a Samsung S6 from my local store and it is advertised as having a £50 Google voucher on O2.

For the life of me I can't find where to go to claim this...any ideas?

Thanks

Chris

Re: £50 Google voucher

Anonymous — Tue, 03 Nov 2015 22:05:48 GMT

@Elvenstranger wrote:
Hi all,

Can anyone help, I just got a Samsung S6 from my local store and it is advertised as having a £50 Google voucher on O2.

For the life of me I can't find where to go to claim this...any ideas?

Thanks
Chris

https://www.o2.co.uk/shop/brand/samsung#sort=content.sorting.featured

Re: £50 Google voucher

MI5 — Tue, 03 Nov 2015 22:07:27 GMT

You will get a text with a code from o2 after 14 days cooling off period.

Re: £50 Google voucher

PhoneChanger — Wed, 04 Nov 2015 11:38:23 GMT

Dam it, if only I had held off my upgrade just a couple of weeks i'd have gotten myself a voucher 😞 ah well...

Re: £50 Google voucher

jonsie — Wed, 04 Nov 2015 12:36:52 GMT

@PhoneChanger wrote:
Dam it, if only I had held off my upgrade just a couple of weeks i'd have gotten myself a voucher 😞 ah well...

Sods law innit

Re: £50 Google voucher

Anonymous — Wed, 04 Nov 2015 18:55:40 GMT

You get it via priority app after 14 days http://www.o2.co.uk/termsandconditions/rewards/best-of-androidhttp://www.o2.co.uk/termsandconditions/rewards/best-of-android-50-pound-google-play-voucher-offer-with-selected-android-phones-terms-and-conditions-50-pound-google-play-voucher-offer-with-selected-android-phones-terms-and-conditions

Re: £50 Google voucher

Anonymous — Fri, 06 Nov 2015 13:38:26 GMT

Thanks for the recommendation @Anonymous !

Re: £50 Google voucher

jonsie — Fri, 06 Nov 2015 15:05:52 GMT

It's just logical....Give a voucher and then you change your mind and cancel....doesn't happen in the real world and rightly so!

Re: £50 Google voucher

Anonymous — Tue, 17 Nov 2015 13:45:36 GMT

Hi There,

I am having the same problem. Upgraded over two weeks ago to Sony Z5 Compact and still not received my £50 of google voucher code to activate them . I am on O2 Priority. Can anyone help????

Re: £50 Google voucher

jonsie — Tue, 17 Nov 2015 13:51:39 GMT

Youneed to wait 28 days as the change of mind period is now 4 weeks instead of the previous 2 weeks. After that period, if you still haven't received it via text, you need to call 202.

Re: £50 Google voucher

Anonymous — Wed, 18 Nov 2015 07:14:41 GMT

so why does o2 not give you information about this voucher in store when i upgraded a week ago to a sony z5 the staff in the o2 had no idea how you get the voucher.if the staff don't know how are the customers very poor merchandising from o2

Re: £50 Google voucher

jonsie — Wed, 18 Nov 2015 08:27:14 GMT

You would need to ask that question. ....

Re: £50 Google voucher

MI5 — Wed, 18 Nov 2015 08:32:33 GMT

Maybe they missed the memo!

Re: £50 Google voucher

jonsie — Wed, 18 Nov 2015 14:42:04 GMT

I know from experience that bulletins are sent out on a daily basis. ..Whether you choose to read them or understand them is another thing. ...

Re: £50 Google voucher

Anonymous — Fri, 20 Nov 2015 20:35:48 GMT

did the op ever receive his voucher ??

my 14 day cooling period finished last friday i web chatted with 02 saturday and was told i would receive my text sunday

sunday came and went and again spoke to them monday and was told to wait until tomorrow as they had technical problems

tuesday webchatted again and was told he had checked and i would receive it by thirsday via SMS

today Friday i webchatted again and was told i had to ring 02 priority and request the voucher
did that and the lass on the phone said the nexus 6p was not eligible to receive £50 voucher but instead 3 months of google play music (which all devices receive)
i pointed out it was listed on the website and she said they cannot let me have one but she will request a credit to be applied to my account *which i dont expect to receive

Re: £50 Google voucher

MI5 — Fri, 20 Nov 2015 20:50:24 GMT

Sounds about like what we've come to expect !!

Re: £50 Google voucher

jonsie — Sat, 21 Nov 2015 08:07:42 GMT

O2 and promotions.....terrible experience usually.

Re: £50 Google voucher

Anonymous — Thu, 26 Nov 2015 20:31:18 GMT

Well the £50 credit go account never arrived
I fired off a complaint letter to the official complaints team and see what happens

I enclosed all teanscripts of webchats and a screen dump of the offer and see what happens its only £50 but its now the principal

Re: £50 Google voucher

Cleoriff — Thu, 26 Nov 2015 21:20:41 GMT

@Anonymous wrote:
Well the £50 credit go account never arrived
I fired off a complaint letter to the official complaints team and see what happens

I enclosed all teanscripts of webchats and a screen dump of the offer and see what happens its only £50 but its now the principal

I just hope something gets done about this. It reflects badly on all those concerned...

Re: £50 Google voucher

MI5 — Thu, 26 Nov 2015 21:23:33 GMT

Strong feeling of deja vu....