topic Re: Think I've been conned in Android

Think I've been conned

Anonymous — Tue, 20 Oct 2015 00:20:50 GMT

Hi Everyone, hope you can help. I had a call last Monday 12th October from '02' asking about my tariff etc. They guy I spoke to, Cameron, signed me up to a SIM only 15.30 per month for 12 months. He said that the new SIM would be with me by Wednesday last and I'm still waiting. My account is due to be debited in another week and to say I'm not happy is an understatement! Please help. Should I contact my bank?? Thanks

Re: Think I've been conned

Cleoriff — Tue, 20 Oct 2015 06:54:13 GMT

Hi @Anonymous

You really should never sign up for a contract from a cold call. It was probably a third party seller acting on behalf of O2 but who knows? Have you a contact number for them? You should be giving them a call to say you are not happy and want to cancel....Yes contact your bank if you are concerned...

Re: Think I've been conned

MI5 — Tue, 20 Oct 2015 08:58:55 GMT

Contact CS http://www.o2.co.uk/contactus and see what O2 think you are on.

Re: Think I've been conned

Anonymous — Tue, 20 Oct 2015 10:11:50 GMT

Another o2 trusted partner at it again

Re: Think I've been conned

jonsie — Tue, 20 Oct 2015 10:19:55 GMT

We don't know for sure, we suspect this is the case. I would put a stop on any new payments going out with my bank until it's verified by customer service.

Re: Think I've been conned

Anonymous — Tue, 20 Oct 2015 10:23:53 GMT

Hi @Teejay1, contact CS as @MI5 mentions and let us know if they confirm