topic Re: Data drops out during a call in Android

Data drops out during a call

Anonymous — Mon, 12 Oct 2015 10:02:01 GMT

Hello,

This is pretty consistent, that during a call, I will lose the data signal and drop down to G, from H+ (5 bars) on my Samsung Galaxy Alpha. So if I want to look something up, while on a phone call, that I will not get data back until I finish the call.

I was wondering if there was a setting that hasn't been enabled?

Currently on a monthly contract.

Re: Data drops out during a call

Cleoriff — Mon, 12 Oct 2015 10:14:55 GMT

Hi @Anonymous Is this a recent issue?

Have you checked your mast status here?... http://status.o2.co.uk/

You can also check your data settings here ...

http://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Connecting-Android-Phone-to-Data-Services/m-p/544202#U544202

Re: Data drops out during a call

MI5 — Mon, 12 Oct 2015 10:18:16 GMT

Fairly typical tbh. Sometimes I can hold onto H when on a call but mostly it drops to G.

Re: Data drops out during a call

Anonymous — Mon, 12 Oct 2015 10:38:48 GMT

@Cleoriff,

This has been going on for quite a while (at least as long as I have been on contract with O2). I live and work around Sutton and Wimbledon in London.

Signal strength is normally very good.

OK. I have looked at the mobile network settings, and I am surprised to see a few differences between the settings that were sent out.

Differences

MMSC - http://mmsc.mms.o2.co.uk:8002

MMS Proxy - 193.113.200.195

MMS Port - 8080

Authentication type - PAP

Re: Data drops out during a call

viridis — Mon, 12 Oct 2015 10:25:37 GMT

Does my head in tbh, but only cuz the calls start in HD calling quality and after a minute or so goes crap again.
I set network to 3g only now to retain hd calls and still get 15mb speed

Re: Data drops out during a call

MI5 — Mon, 12 Oct 2015 10:25:54 GMT

It's due to capacity issues, I'm sure of it.

Re: Data drops out during a call

Anonymous — Mon, 12 Oct 2015 14:18:03 GMT

@MI5 wrote:
It's due to capacity issues, I'm sure of it.

I agree as I have the same issue which actually doesn't bother me, my opinion is that if you are on H or whatever you get in the area then answer a call, it drops to G so,it can concentrate the signal on the phone call instead of over compensating with trying to have signal for data & calls at the same time

i could be wrong though

Re: Data drops out during a call

MI5 — Mon, 12 Oct 2015 15:23:04 GMT

@Anonymous wrote:
@MI5 wrote:
It's due to capacity issues, I'm sure of it.
I agree as I have the same issue which actually doesn't bother me, my opinion is that if you are on H or whatever you get in the area then answer a call, it drops to G so,it can concentrate the signal on the phone call instead of over compensating with trying to have signal for data & calls at the same time

i could be wrong though

That's the way I see it too.....

Re: Data drops out during a call

Anonymous — Mon, 12 Oct 2015 15:36:46 GMT

@MI5 wrote:
@Anonymous wrote:
@MI5 wrote:
It's due to capacity issues, I'm sure of it.
I agree as I have the same issue which actually doesn't bother me, my opinion is that if you are on H or whatever you get in the area then answer a call, it drops to G so,it can concentrate the signal on the phone call instead of over compensating with trying to have signal for data & calls at the same time

i could be wrong though
That's the way I see it too.....

Good to know that somebody else thinks so as well