topic Re: Sony Xperia Z5 has an issue with a misaligned lens in Android

Sony Xperia Z5 has an issue with a misaligned lens

ChrisH — Mon, 05 Oct 2015 17:10:35 GMT

So here are some test photos I've taken a little earlier - I varied between 4:3 and 16:9 ratio (23mp and 20mp respectively)

http://imgur.com/a/v5Ww5

There is definitely A LOT of blurring/lack of focus/sharpness at the edges:

For example, this photo:

http://i.imgur.com/Wa79ZEW.jpg

The bell is in focus but check out the bushes - they seem very blurred!

Maybe it's the automatic mode using too small a focal length? That'd explain why the bell is relatively sharp but beyond that everything is blurred - almost like it's a portrait shot where you want the person to be focused and the background softer.

And here: http://i.imgur.com/hEgwHyk.jpg

The auto mode identified it as a landscape but look at the bush to the left.

The quality doesn't match my expectations 😞

Edit: In fact, it seems like the problem is all down the lefthandside like other users have reported 😞

---------------

This has been reported on xda: http://forum.xda-developers.com/z5-compact/general/camera-performance-quality-flash-t3206214

And on Sony's support forums: http://talk.sonymobile.com/t5/Xperia-Z5-Z5-Compact-Z5-Premium/Z5C-blurry-camera-images-more-blur-on-the-left-side/td-p/1043401

I'm going to be returning my handset - what is the process for that? I don't want another Z5 if the issue is only going to happen with a new phone (I do not want my 14-day return period to expire while I'm swapping around trying to get lucky with a working camera).

Re: Sony Xperia Z5 has an issue with a misaligned lens

MI5 — Mon, 05 Oct 2015 16:51:52 GMT

It's 30 days to return a faulty item now for a refund.
Too return it you must go back to where you purchased it from, ie in store or online.
If online call cs on 202 for details.

Re: Sony Xperia Z5 has an issue with a misaligned lens

ChrisH — Mon, 05 Oct 2015 16:53:13 GMT

cheers - I'm super disappointed because otherwise it's a nice phone 😞

Re: Sony Xperia Z5 has an issue with a misaligned lens

viridis — Mon, 05 Oct 2015 17:02:18 GMT

Seen it over at xda and talk.sonymobile.com

My personal opinion is that the lenses are misaligned and/or not the perfect shape for that distance to the sensor...
It was like this on z3 to some extent but not as bad.

Re: Sony Xperia Z5 has an issue with a misaligned lens

viridis — Mon, 05 Oct 2015 17:02:54 GMT

And from what I'm reading,
It's like it on every one..

Re: Sony Xperia Z5 has an issue with a misaligned lens

Cleoriff — Mon, 05 Oct 2015 17:02:56 GMT

When I click on your first link I am directed here @ChrisH

Re: Sony Xperia Z5 has an issue with a misaligned lens

ChrisH — Mon, 05 Oct 2015 17:07:20 GMT

@Cleoriff - try now

Re: Sony Xperia Z5 has an issue with a misaligned lens

Cleoriff — Mon, 05 Oct 2015 17:12:04 GMT

@ChrisH wrote:
@Cleoriff - try now

That's better...thanks

Re: Sony Xperia Z5 has an issue with a misaligned lens

MI5 — Mon, 05 Oct 2015 17:17:22 GMT

Yet again Sony snatch defeat from the jaws of victory.
That looks like the Z5 off my list 😞

Re: Sony Xperia Z5 has an issue with a misaligned lens

viridis — Mon, 05 Oct 2015 17:23:46 GMT

This is the Z5 compact, I believe..

Re: Sony Xperia Z5 has an issue with a misaligned lens

MI5 — Mon, 05 Oct 2015 17:30:22 GMT

@viridis wrote:
This is the Z5 compact, I believe..

OK, that's slightly better then, as long as the Daddy doesn't suffer the same

Re: Sony Xperia Z5 has an issue with a misaligned lens

Cleoriff — Mon, 05 Oct 2015 17:32:53 GMT

@viridis wrote:
This is the Z5 compact, I believe..

Hopefully the 'flagship' device will be better then?

Re: Sony Xperia Z5 has an issue with a misaligned lens

viridis — Mon, 05 Oct 2015 17:36:47 GMT

Being honest @MI5
I don't hold much hope, the samples I saw still have the s6 (note 4 +software tweaks) producing better pics.
Imo, cheap lens array.

Re: Sony Xperia Z5 has an issue with a misaligned lens

viridis — Mon, 05 Oct 2015 17:40:26 GMT

Xperia Z5

And Galaxy S6

Both are Sony lenses, one 16mp, one 23mp.

Cheap lenses surely?

Re: Sony Xperia Z5 has an issue with a misaligned lens

MI5 — Mon, 05 Oct 2015 17:42:34 GMT

Both are pretty noisy tho - Is that on full zoom?

Re: Sony Xperia Z5 has an issue with a misaligned lens

viridis — Mon, 05 Oct 2015 17:45:43 GMT

Crops from pics

Re: Sony Xperia Z5 has an issue with a misaligned lens

ChrisH — Mon, 05 Oct 2015 17:46:58 GMT

My device is the Z5 - not the compact (or Premium).

I've spoken to 02 and I'll be returning the device tomorrow.

No idea what device to upgrade to instead.

Re: Sony Xperia Z5 has an issue with a misaligned lens

viridis — Mon, 05 Oct 2015 17:47:40 GMT

Lens aside, the Sony software is battering detail in greenery, look at the ops pics of the grass, patches of detail but software has compressed the detail too much.

Re: Sony Xperia Z5 has an issue with a misaligned lens

MI5 — Mon, 05 Oct 2015 17:51:26 GMT

@ChrisH wrote:
No idea what device to upgrade to instead.

S6 Edge has gone to the top of my list

Re: Sony Xperia Z5 has an issue with a misaligned lens

viridis — Mon, 05 Oct 2015 17:54:17 GMT

@ChrisH wrote:
My device is the Z5 - not the compact (or Premium).

God dammit Sony,

Seriously was hoping this was limited to compact...

Get the s6 edge, I went to that from Z3 and never looked back..