topic Re: Unsubscribing from Deezer in Android

Unsubscribing from Deezer

ViciB — Fri, 25 Sep 2015 08:30:06 GMT

Can someone please help me Unsubscribe from Deezer - got it Free for six months with new phone contract - they've taken 9.99 out of my account - without notice. Not happy about that! I cannot find how to unsubscribe... :-(... can someone help a middle-aged lady with not much clue about apps.. phones etc!

Thank you 🙂

Re: Unsubscribing from Deezer

jonsie — Fri, 25 Sep 2015 08:34:44 GMT

Here you go....

http://support.deezer.com/hc/en-gb/articles/201167372-How-do-I-cancel-my-Subscription-

Re: Unsubscribing from Deezer

ViciB — Fri, 25 Sep 2015 08:40:18 GMT

Thank you - still unable

Re: Unsubscribing from Deezer

jonsie — Fri, 25 Sep 2015 08:42:26 GMT

Maybe you need to call them?

Re: Unsubscribing from Deezer

Bambino — Fri, 25 Sep 2015 08:50:58 GMT

There doesn't appear to be a number to call anywhere on the site. I think cancelling online is the only way for the OP to do it.

Re: Unsubscribing from Deezer

MI5 — Fri, 25 Sep 2015 08:56:03 GMT

It has to be done on your PC. There is no option in the mobile app.

Re: Unsubscribing from Deezer

Bambino — Fri, 25 Sep 2015 09:03:52 GMT

Good of them to make unsubscribing so easy and user-friendly.

Re: Unsubscribing from Deezer

Cleoriff — Fri, 25 Sep 2015 09:08:12 GMT

@Bambino wrote:
Good of them to make unsubscribing so easy and user-friendly.

Oh oh... @Bambino is getting angry.... (Joking Lou... just pure common sense as usual)

Re: Unsubscribing from Deezer

Bambino — Fri, 25 Sep 2015 09:14:11 GMT

Just feeling the OP's frustration. Maybe if @ViciB would like to come back and tell us the problem she's having unsubscribing online we can offer some help.

Re: Unsubscribing from Deezer

jonsie — Fri, 25 Sep 2015 14:28:34 GMT

So easy to sign up inadvertently for these things but cancelling can be very difficult.

Re: Unsubscribing from Deezer

Anonymous — Tue, 29 Sep 2015 12:41:48 GMT

Who of you guys is using Deezer?

Re: Unsubscribing from Deezer

Cleoriff — Tue, 29 Sep 2015 12:51:57 GMT

Not me @Anonymous Until I read it on here and then googled it I had no idea what it was...

Now I know it is this.....

Deezer is a web-based music streaming service. It allows users to listen to music content from record labels including EMI, Sony, Universal Music Group, and Warner Music Group on various devices online or offline.

Re: Unsubscribing from Deezer

MI5 — Tue, 29 Sep 2015 12:55:36 GMT

Nope - I've had Spotify and GMusic for years.
I've no need for anything else.

Re: Unsubscribing from Deezer

jonsie — Tue, 29 Sep 2015 13:37:35 GMT

There are far too many springing up these days and it's better to stick with the tried and trusted with a good reputation.

Re: Unsubscribing from Deezer

Anonymous — Wed, 30 Sep 2015 11:19:47 GMT

Which ones do you guys prefer @Cleoriff @jonsie? @MI5 mentioned a couple, do you use the same ones?