topic Re: Signal in Android

Signal

Anonymous — Thu, 03 Jan 2013 14:06:31 GMT

What the hell is up with your signal. getting fed up with it, paying 37 quid a bloiody month, cant make calls cant send messages, this is the second week of this crap.

Re: Signal

MI5 — Thu, 03 Jan 2013 13:21:16 GMT

First check for any known network issues http://status.o2.co.uk/ Second have you tried your SIM in another phone? Either the phone or SIM could be fauty?

Re: Signal

Anonymous — Thu, 03 Jan 2013 13:27:48 GMT

Have tried the above a few times, nort paying anymore money to O2, disconnect please.

Re: Signal

MI5 — Thu, 03 Jan 2013 13:28:38 GMT

You'll have to call CS on 202 and pay the cancellation fee.

Re: Signal

jonsie — Thu, 03 Jan 2013 13:46:10 GMT

Oh that life could be so simple!

Re: Signal

Anonymous — Thu, 03 Jan 2013 14:22:07 GMT

How can I do that with no signal, your land line operators arte not answering, on hold now for 30 minutes, don't think so.......

Re: Signal

perksie — Thu, 03 Jan 2013 14:26:55 GMT

Why don't you tell us exactly what the problem is, can you get a signal anywhere, if not it won't be the network.

Unless you are within 7 days of starting a contract you cannot just cancel without paying the balance up to the end of your contract.

Re: Signal

Anonymous — Thu, 03 Jan 2013 16:17:57 GMT

For the last 2 weeks there has been a signal on & off, from Monday this week therre has been no signal & the phone reboots.

Last year the phone was sent back for repair. on return of the phone, O2 said, keep your phone upto date, you upgraded the software, that was the explanation.

I held earlier this afternoon for your customer servive, via landline.

Re: Signal

Anonymous — Thu, 03 Jan 2013 16:16:57 GMT

I got fed ip holding for so long, 5 pence per minute I think? I have been a customer of O2 for as long as I can remember. I'm getting very frustrated at your service.

Gavin

Re: Signal

MI5 — Thu, 03 Jan 2013 16:18:16 GMT

Clearly the phone has something up with it (related or not to the signal issue remains to be seen). Have you put your SIM in another phone and do you still not get a signal? Is there anyone else you know nearby on O2 with the same signal problem...? Rather than just gripe about it you need to find out what the exact problem is !!

PS "we" are not O2, just customers like yourself

Re: Signal

perksie — Fri, 04 Jan 2013 15:26:41 GMT

@Anonymous wrote:
I got fed ip holding for so long, 5 pence per minute I think?

Customer Service Number Charges

From your O2 mobile	4445	25p per call
From a landline	0844 809 0222	5p / min*

Re: Signal

Anonymous — Sat, 12 Sep 2015 08:41:32 GMT

Yep I agree- the signal is rubbish! The data is terrible and I have tried nearly every phone on the market! I can't make a single call without it cutting off unless im standing in the same position. O2 are rubbish and they just rob us. I'm here until end of November then bye bye......off to Giff Gaff becauase for some reason that works all unlimited for £18 a month. O2 are sucking us dry people and we need to stop using them!!!!!

Oh and I bought a new iphone 6 and it didn't maker a difference so it is defo o2, the iphone works on EE a dream. O2 ARE CRAP!!

Re: Signal

Anonymous — Sat, 12 Sep 2015 08:44:53 GMT

Now I can't even log in to the o2 site, comes up wwith all aosrts of crap -

It looks like something's gone wrong -YEAH I'M WITH o2!

An error occurred while processing your request. Please try again later

I just cannot wait to get away from these headache people!! Roll on November please!!

Re: Signal

Anonymous — Sat, 12 Sep 2015 08:47:27 GMT

We're making some improvements to our website at the moment.

Try again later and we should be back up and running.

If you're looking to upgrade, you can visit our upgrade shop.

ON A SATURDAY MORNING - ~ARE YOU SURE o2 - do it at 2am or something!!

Re: Signal

Cleoriff — Sat, 12 Sep 2015 08:47:28 GMT

Hi @Anonymous

You do know that giffgaff uses the O2 network?

Re: Signal

Anonymous — Sat, 12 Sep 2015 08:52:24 GMT

It does yes but it works better. I have a dual sim phone and gif gaff works better than o2. The data is also different, I can get better data reception on the gif gaf than the o2. I thought I was going mad but it is true - Gif gaf is so much better and it is half the price.

Tesco is alo the same, I have a fried on tesco, with his phone he gets better signal than me on o2 even with an iphone 6. o2 signal is definetly different to the others although its the same network. It is the same network but is it the same carrier bits? I think not.

Re: Signal

Cleoriff — Sat, 12 Sep 2015 08:56:30 GMT

Bottom line...you have to go where you get the best signal and if that's giffgaff as you say. well go for it..:smileywink:

Re: Signal

jonsie — Sat, 12 Sep 2015 09:17:16 GMT

Giffgaff and Tesco use o2, same masts and same infrastructure. I can't see how you will get a better signal....

Re: Signal

Anonymous — Sat, 12 Sep 2015 12:24:57 GMT

hi
you are in Thailand so I can't see it either 😞

Re: Signal

MI5 — Sat, 12 Sep 2015 12:41:03 GMT

@Anonymous wrote:
off to Giff Gaff becauase for some reason that works all unlimited for £18 a month.

No longer available mate.

It's now £20 and data is limited to 6gb at full speed them throttled during certain hours.