topic Re: Help S5 mini camera in Android

Help S5 mini camera

Poppysmum — Wed, 26 Aug 2015 11:11:34 GMT

Last night my S5 mini said it had a software update. I downloaded this update and 😞

Yesterday before download camera on phone was working. Found out today when trying to use camerait isnt working now. box comes up that says Warning camera failed

I have connected phone to kies to back it up and do a factory restore and phone wont connect says it needs to be on MTP the thing saying this isnt coming on phone screen so i cant connect my phone to laptop.

@Anonymous or anyone cn you help please ? Thank you.

Re: Help S5 mini camera

MI5 — Wed, 26 Aug 2015 11:15:47 GMT

Anything on the pull down menu when connected ?

Re: Help S5 mini camera

Poppysmum — Wed, 26 Aug 2015 11:19:03 GMT

No nothing i looked there first .

Re: Help S5 mini camera

MI5 — Wed, 26 Aug 2015 11:22:27 GMT

First off, can you turn off, remove battery for 5 mins, then try again.....
If not done already ?

Re: Help S5 mini camera

Poppysmum — Wed, 26 Aug 2015 11:23:56 GMT

Will do that back soon I have turned phone off and on a few times but didnt take battery out.

Re: Help S5 mini camera

MI5 — Wed, 26 Aug 2015 11:25:40 GMT

It needs to power down fully so leave it 5 mins with battery out.

Re: Help S5 mini camera

MI5 — Wed, 26 Aug 2015 11:27:23 GMT

If camera still isn't working, go into:
Settings.
Application manager.
Select Camera App.
Press “Force Stop”
Press Clear Cache button.
Press Clear Data button then check camera again.

Re: Help S5 mini camera

Poppysmum — Wed, 26 Aug 2015 11:37:30 GMT

MI5 you are brilliant my camera is now back on and my phones connected to kies .

Thank you so very much you are the star community member for today and made me and very happy

Re: Help S5 mini camera

MI5 — Wed, 26 Aug 2015 11:42:02 GMT

My pleasure