topic Re: android upgrade in Android

android upgrade

Anonymous — Sun, 09 Aug 2015 18:19:16 GMT

My S6 keeps telling me there is no software update available.

I'm currently using 5.0.2 and have checked the software upgrade part of settings where it keeps telling me

'the latest updates have been installed'

anyone else having these problems?

Re: android upgrade

viridis — Sun, 09 Aug 2015 18:24:17 GMT

It's not a problem,
Plug it into smartswitch and check through that.

Re: android upgrade

Cleoriff — Sun, 09 Aug 2015 18:28:25 GMT

@viridis wrote:
It's not a problem,
Plug it into smartswitch and check through that.

What is yours running @viridis?

Re: android upgrade

viridis — Sun, 09 Aug 2015 18:33:10 GMT

5.1.1 but not O2 firmware,
The best bet is through smartswitch if ota not available yet.
Op can dial *#1234# and tell us the csc for us to give a better informed reply, but for now best advice is to use smartswitch update.

Re: android upgrade

Anonymous — Sun, 09 Aug 2015 18:35:24 GMT

I have smart switch on my phone but not pc so how would I do that?

It says page not found when i try to download it to my pc

New to this stuff so please be kind

Re: android upgrade

Anonymous — Sun, 09 Aug 2015 18:37:09 GMT

CSC is G920FXEU1AODQ

if thats any help

Re: android upgrade

viridis — Sun, 09 Aug 2015 18:41:35 GMT

http://www.samsung.com/us/smart-switch/smart-switch-pc_4_0_15064_11.exe

Download that then run it.
To check for updates, connect your phone and it may pop up that an update is available just under the device name.

Re: android upgrade

viridis — Sun, 09 Aug 2015 18:42:48 GMT

From carp honest warehouse?
Use smartswitch, I'm on XEU firmware and latest is 5.1.1

Re: android upgrade

viridis — Sun, 09 Aug 2015 18:44:00 GMT

Best auto correct fail ever.
CARPHONE WAREHOUSE btw

Re: android upgrade

Anonymous — Sun, 09 Aug 2015 18:56:36 GMT

haha! yep, carphone warehouse! is that a bad move?

Also, tried the link and just keep getting 'page not found' anywhere else i could download from?

😕

Re: android upgrade

viridis — Sun, 09 Aug 2015 18:57:17 GMT

Nope, not at all, just means you're already unlocked and get updates (normally) sooner

Re: android upgrade

Cleoriff — Sun, 09 Aug 2015 19:04:15 GMT

@Anonymous wrote:
CSC is G920FXEU1AODQ

if thats any help

Thats UK/Ireland

Re: android upgrade

Anonymous — Sun, 09 Aug 2015 19:06:38 GMT

oh thats good to know!

I'll report back if i manage to download and update via smart switch, it seems to be saying 'page not found' when I click the link or go through the samsung website!

Re: android upgrade

MI5 — Sun, 09 Aug 2015 19:10:21 GMT

OTA update has been available for ages for that CSC.
If you're not seeing it as an update from the phone settings you may need to factory reset it to get the update.

Re: android upgrade

jonsie — Sun, 09 Aug 2015 19:12:17 GMT

Link....

Re: android upgrade

jonsie — Sun, 09 Aug 2015 19:14:16 GMT

Deleted...duplicated?

Re: android upgrade

Cleoriff — Sun, 09 Aug 2015 19:19:29 GMT

@jonsie wrote:
Link....

I get the same message @jonsie

Re: android upgrade

MI5 — Sun, 09 Aug 2015 20:17:25 GMT

http://www.samsung.com/us/smart-switch/

Re: android upgrade

Cleoriff — Sun, 09 Aug 2015 20:31:06 GMT

@MI5 wrote:
http://www.samsung.com/us/smart-switch/

And there you have it.....:smileywink:

Re: android upgrade

jonsie — Sun, 09 Aug 2015 20:36:17 GMT

That works.....:smileywink: