topic Unlock Galaxy S3 in Android

Unlock Galaxy S3

Anonymous — Sun, 09 Aug 2015 16:22:39 GMT

Hi all,

Got a rather surprising reply from O2 today after I submitted the unlock request form:

"Thank you for your unlatching request for IMEI ********************. The
mobile number that you provided is 079********.

I'm sorry, we have not been able to unlatch your device at this time.
The reason given is:

This is not an O2 device, it will not be possible for us to provide an
unlatching code."

How's that possible? O2 supplied the phone & it's locked to O2! Pretty sure Vodafone et al are not going to help.

Anyone got any ideas?

Re: Unlock Galaxy S3

jonsie — Sun, 09 Aug 2015 16:31:16 GMT

Did you buy the phone from o2? Does it have the o2 splash screen when you switch on? Are you sure the phone is actually locked to o2?

Re: Unlock Galaxy S3

MI5 — Sun, 09 Aug 2015 16:34:46 GMT

Sounds unlocked to me.
Try another sim in it.

Re: Unlock Galaxy S3

jonsie — Sun, 09 Aug 2015 16:42:38 GMT

That would be my guess...
@MI5 wrote:
Sounds unlocked to me.
Try another sim in it.

Re: Unlock Galaxy S3

MI5 — Sun, 09 Aug 2015 19:17:26 GMT

Yes it's the usual system generated response for an unlocked phone.