topic Re: Receiving multiple copies of the same text message (Z1 Compact, Android Lollipop) in Android

Receiving multiple copies of the same text message (Z1 Compact, Android Lollipop)

Anonymous — Tue, 21 Jul 2015 16:23:37 GMT

Hi there,

I'm at my wit's end.

I keep receiving multiple copies of the same text message, over and over and over - it's mind bendingly infurating!

I've done a little research and as a result have activated a new SIM card, but the problem is still there, along with lots of other ones since I ran the latest system update. I really do not want to have to go through the hassle of a full reset, these phones are meant to be "smart" right?

This is making me seriosuly consider going back to an old school Nokia brick...

Is there any fix for this bar smashing the phone to pieces!?

Thank you for your help,

Ewan

Re: Receiving multiple copies of the same text message (Z1 Compact, Android Lollipop)

MI5 — Tue, 21 Jul 2015 16:32:42 GMT

You have to ask if the phone is faulty as the only reason why you would get messages over and over again is if the sending network didn't get a notification of delivery.

Re: Receiving multiple copies of the same text message (Z1 Compact, Android Lollipop)

Cleoriff — Tue, 21 Jul 2015 16:35:20 GMT

How recently did you update to Lollipop? Checking on the Android forums it does seem it was a very common problem just after update....

Re: Receiving multiple copies of the same text message (Z1 Compact, Android Lollipop)

Cleoriff — Tue, 21 Jul 2015 16:37:01 GMT

Having said that...they guy who posted before me is the Android expert....so I will 'back away from the mic'

Over to you @MI5

Re: Receiving multiple copies of the same text message (Z1 Compact, Android Lollipop)

MI5 — Tue, 21 Jul 2015 16:38:40 GMT

Not had it on any of the phones I've updated to Lollipop..

Re: Receiving multiple copies of the same text message (Z1 Compact, Android Lollipop)

viridis — Tue, 21 Jul 2015 16:41:59 GMT

@Anonymous wrote:
Hi there,
I'm at my wit's end.
I keep receiving multiple copies of the same text message, over and over and over - it's mind bendingly infurating!
I've done a little research and as a result have activated a new SIM card, but the problem is still there, along with lots of other ones since I ran the latest system update. I really do not want to have to go through the hassle of a full reset, these phones are meant to be "smart" right?
This is making me seriosuly consider going back to an old school Nokia brick...

Is there any fix for this bar smashing the phone to pieces!?

Thank you for your help,
Ewan

Hi, just to point out, smashing the phone to pieces won't fix it either.

Try clearing the cache and data in the messaging app in settings, applications.

Back up first tho to make sure texts are saved

Re: Receiving multiple copies of the same text message (Z1 Compact, Android Lollipop)

viridis — Tue, 21 Jul 2015 16:43:40 GMT

Factory repair in pc companion might do the trick too. Something might have been jaffa'd in the update.

Back up first.

Re: Receiving multiple copies of the same text message (Z1 Compact, Android Lollipop)

Cleoriff — Tue, 21 Jul 2015 16:43:40 GMT

@MI5 wrote:
Not had it on any of the phones I've updated to Lollipop..

No...I just did a google search about multiple texts after Lollipop and there were many complaints with different android phones. I didn't find one that provided a fix though.....

This was one of the links I found...

http://forums.androidcentral.com/htc-evo-4g-lte/308314-repeating-duplicate-incoming-text-messages-2.html

Re: Receiving multiple copies of the same text message (Z1 Compact, Android Lollipop)

blissgirl — Tue, 21 Jul 2015 17:20:28 GMT

@Cleoriff I pinched your link and to add neaver had that problem when I updated to Lolipop hope the op can get it sorted

Re: Receiving multiple copies of the same text message (Z1 Compact, Android Lollipop)

Cleoriff — Tue, 21 Jul 2015 17:31:19 GMT

@blissgirl wrote:
@Cleoriff I pinched your link and to add neaver had that problem when I updated to Lolipop hope the op can get it sorted

I am sure there are many who didn't have a problem @blissgirl. (Though we did have a recent thread about multiple texts) I just Googled the problem and that's one of the threads that came up

Re: Receiving multiple copies of the same text message (Z1 Compact, Android Lollipop)

Anonymous — Wed, 22 Jul 2015 11:55:56 GMT

I did a hell of a lot of googling too before posting here, and found this to be a problem across the board, regardless of phone or service provider, even country, so I'm fairly sure it's a software issue, and I too found no real solution for it either.

As far as the update to the latest version is concerned, I tend to not run the system updates as soon as they're available, I usually use leave it a couple of weeks after being notified, been burned too many times by Apple and Windows system updates, so I'm extremely jaded by that process...

Strangely though, this problem didn't rear it's head until a few weeks after the update.

I tried clearing the majority of texts out yesterday, but it seems to have made more room for duplicates, I'm getting even more than ever before. One of which arrived 20 times today so far!

Thanks for all your suggestions guys all the same, most helpful.

I'll have a shot at these over the weekend, I'll reserve the smashing one till I've bottomed them out 😉

On a side note, since the update, my battery life is shockingly bad, doesn't last more than 12 hours of normal use and it overheats a lot too when I'm using it, which is a little alarming. I won't be buying another Sony handset in a hurry...

Cheers,

Ewan

Re: Receiving multiple copies of the same text message (Z1 Compact, Android Lollipop)

viridis — Wed, 22 Jul 2015 11:59:59 GMT

Battery life suggest something is wrong,
Repair via pc companion and get the correct experience as Sony and Google intended it, at the moment something is causing a loop somewhere, fetching multiple msgs while killing battery.

Re: Receiving multiple copies of the same text message (Z1 Compact, Android Lollipop)

Anonymous — Wed, 22 Jul 2015 12:06:45 GMT

@viridis wrote:
Battery life suggest something is wrong,
Repair via pc companion and get the correct experience as Sony and Google intended it, at the moment something is causing a loop somewhere, fetching multiple msgs while killing battery.

Thanks mate, I'll try this first then.

Ewan

Re: Receiving multiple copies of the same text message (Z1 Compact, Android Lollipop)

MI5 — Wed, 22 Jul 2015 12:43:09 GMT

Always factory reset after an update of you get problems. I always do and never have any of the issues others seem to get.

Re: Receiving multiple copies of the same text message (Z1 Compact, Android Lollipop)

Anonymous — Thu, 23 Jul 2015 09:00:11 GMT

Well I made time last night to use PC Companion to do a complete reinstall of the OS, I assume without the O2 tweaks, as it looks different?

Anyway, messaging problem solved. Jury is still out on the battery issues, but will wait and see.

Thank you all very much for your help on this though, much appreciated!

Ewan

Re: Receiving multiple copies of the same text message (Z1 Compact, Android Lollipop)

jonsie — Thu, 23 Jul 2015 10:09:41 GMT

Fingers crossed for you

Re: Receiving multiple copies of the same text message (Z1 Compact, Android Lollipop)

Cleoriff — Thu, 23 Jul 2015 12:47:37 GMT

Will be interesting to hear if this continues to work. Will be a fix we can offer to others....hopefully

Re: Receiving multiple copies of the same text message (Z1 Compact, Android Lollipop)

Anonymous — Fri, 24 Jul 2015 14:25:07 GMT

Well so far so good.

No repeat messages, at all. I think it'd have kicked in by now.

Also, battery life is a little better, not as good as it was pre-lollipop.

There's still a battery management issue in that the battery will hit rock bottom but not register it, for example, you think you're doing fine, maybe 30% or 40% to go and then suddenly show 0% and shut down.

A little frustrating, but it's happening about 2 or 3 hours later than it was before, so it's pretty much doing a whole day of normal use now.

Ewan

Re: Receiving multiple copies of the same text message (Z1 Compact, Android Lollipop)

Cleoriff — Fri, 24 Jul 2015 14:27:47 GMT

Good to hear the multiple messages have stopped though @Anonymous Half the battle won...:smileywink:

Re: Receiving multiple copies of the same text message (Z1 Compact, Android Lollipop)

jonsie — Fri, 24 Jul 2015 14:32:02 GMT

I have a similar issue regards battery. It lasts easily the day now but it will warn me at 15% then completely shut down a few minutes later. When I then connect a charger or power bank it shows 0%.