Poor Mobile Signal

Anonymous — Sun, 05 Jul 2015 18:00:05 GMT

I'm halfway through my 02 contract with my Motorola Moto X phone. When I first got the phone I wasn't having any problems but it started about 8 months later and now it's getting unbearable. I don't recieve signal in my own house, street and half my town, but sometimes I have connection in all three of those places. Sometimes even when I do have signal someone will call me and it won't even ring. Texts that I send/ recieve take from 2 seconds to 20 minutes to arrive. This is really annoying me and my friends who think I'm ignoring them.

I don't think it will have anything to do with my location as everyone around me has good signal and so did the phones I've had in the past. I highly doubt it is the phone aswell as one of my friends who's on a different network has the exact same phone with the same update and isn't experiencing these difficulties. So I figured it has to be a problem with 02 as I'm the only person I know on the network and I'm the only one experiencing these problems.

Has anyone go any ideas on how to sort my phone out? all help is appreciated, thanks.

Re: Poor Mobile Signal

MI5 — Sun, 05 Jul 2015 18:31:44 GMT

Check for any issues here http://status.o2.co.uk/ but ideally you need to try your sim in another phone to rule out a faulty handset.

Re: Poor Mobile Signal

jonsie — Mon, 06 Jul 2015 06:04:02 GMT

If everything checks out ok when you put your postcode in the status checker do as MI5 suggests and try your sim in another phone. Failing that, get a new sim free from your local O2 store.

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Poor Mobile Signal

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Re: Poor Mobile Signal