topic Re: Constant Balance Notifications in Android

Constant Balance Notifications

Anonymous — Fri, 26 Jun 2015 15:58:13 GMT

Hi, I've just switched over to o2 (after terrible serivce from Virgin Mobile) and as soon as I placed in my sim, I recieve notifications with my balance value everytime I send a text message.

I understand this may be of a result of something I've looked over, but any help would be much appreciated.

Re: Constant Balance Notifications

MI5 — Fri, 26 Jun 2015 16:11:48 GMT

Call CS on 4445 and ask them to turn off balance notifications for you.

Re: Constant Balance Notifications

Cleoriff — Fri, 26 Jun 2015 16:20:53 GMT

Can't this be done on the phone @MI5?

When I was PAYG I actually liked this function. It was a constant reminder of when I needed to top up...:smileywink:

Re: Constant Balance Notifications

Anonymous — Fri, 26 Jun 2015 16:24:11 GMT

@Cleoriff, no it can't.

It needs cs to change a setting then update the system, I used to have this on pay as you go with a few different phones & you can't do it yourself

Re: Constant Balance Notifications

Cleoriff — Fri, 26 Jun 2015 16:41:10 GMT

@Anonymous wrote:
@Cleoriff, no it can't.

It needs cs to change a setting then update the system, I used to have this on pay as you go with a few different phones & you can't do it yourself

Thanks for that Andrew...every day's a school day (for some of us)

Re: Constant Balance Notifications

MI5 — Fri, 26 Jun 2015 16:27:54 GMT

We've suggested previously that it could be something added as an option in My O2 but it's not been implemented as yet.

Re: Constant Balance Notifications

perksie — Fri, 26 Jun 2015 16:29:21 GMT

Some love and some hate it, it would be good to have in MyO2 for P and G users.

Re: Constant Balance Notifications

Anonymous — Fri, 26 Jun 2015 16:29:48 GMT

It appears that the problem solved itself in the span of 20 minutes or so, but thank you for the help, I'll note it down incase it's needed in future.

Re: Constant Balance Notifications

Anonymous — Fri, 26 Jun 2015 16:32:02 GMT

@Cleoriff who's Rob?

Re: Constant Balance Notifications

perksie — Fri, 26 Jun 2015 16:35:44 GMT

@Anonymous wrote:
It appears that the problem solved itself in the span of 20 minutes or so, but thank you for the help, I'll note it down incase it's needed in future.

Do you mean they have stopped?

Re: Constant Balance Notifications

Anonymous — Fri, 26 Jun 2015 16:37:21 GMT

I'm wondering if it's the settings texts you get & the survey questions on your experience of buying the phone is what's happening also

Re: Constant Balance Notifications

Cleoriff — Fri, 26 Jun 2015 16:42:55 GMT

@Anonymous wrote:
@Cleoriff who's Rob?

I have absolutely no idea....my brain has gone into weekend shutdown...(Sorry Andrew)

Re: Constant Balance Notifications

Anonymous — Fri, 26 Jun 2015 16:43:50 GMT

No worries my dear, thought maybe the sun had got to you,

Re: Constant Balance Notifications

Cleoriff — Fri, 26 Jun 2015 16:43:57 GMT

@perksie wrote:
@Anonymous wrote:
It appears that the problem solved itself in the span of 20 minutes or so, but thank you for the help, I'll note it down incase it's needed in future.
Do you mean they have stopped?

I wondered this myself....

Re: Constant Balance Notifications

jonsie — Fri, 26 Jun 2015 16:44:43 GMT

The alerts won't just stop by themselves. ..you need to call.

Re: Constant Balance Notifications

Anonymous — Fri, 26 Jun 2015 17:00:06 GMT

Well, what can I say? I went away from my phone for 20 minutes or so, only to return and find no notifications when I sent texts. I can assure you that no call was made.

Re: Constant Balance Notifications

perksie — Fri, 26 Jun 2015 17:00:26 GMT

A common request has now become a mystery.

Re: Constant Balance Notifications

MI5 — Fri, 26 Jun 2015 20:52:59 GMT

Most strange....