topic Samsung S3. in Android

Samsung S3.

Anonymous — Sat, 13 Jun 2015 15:52:33 GMT

I have a Samsung s3 for nearly 2 years and I'm having a lot of problems, it freezes, in the right hand corner next to the battery display it comes up with a sign like this🚫, I can't use it, it turns its self off and then takes ages to turn on and then the battery can show that it's empty, I am on my second battery, I hope someone can help, I don't actually want to leave O2 as they have been great, I paid my phone off but still have the contract with my calls etc.

Re: Samsung S3.

MI5 — Sat, 13 Jun 2015 15:54:30 GMT

Sounds like you're in need of a factory reset, but you will need to back up all your data first that you want to save.

Re: Samsung S3.

MI5 — Sat, 13 Jun 2015 15:56:21 GMT

There is a quick guide to backing up and resetting on this thread, but, it also tells you how to flash firmware if the reset doesn't work
http://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/HOW-TO-A-Guide-to-using-Odin/m-p/463464/highlight/true#M18334

Re: Samsung S3.

Bambino — Sat, 13 Jun 2015 16:02:06 GMT

Why do you think you would want to leave O2 because your phone has a fault?

Re: Samsung S3.

Anonymous — Sat, 13 Jun 2015 16:07:50 GMT

It's been happening for a while now and I'm having to keep it plugged in for it to work.
I need a phone that works for personal reasons.

Re: Samsung S3.

Bambino — Sat, 13 Jun 2015 16:12:12 GMT

No one wants to have a phone that doesn't work. The S3 is a few generations old now (first introduced in May 2012). Maybe it's time for you to get a new phone?

Re: Samsung S3.

Anonymous — Sat, 13 Jun 2015 16:12:29 GMT

Thank you MI5, is their a way I can do it without using a computer or laptop as I don't have one.

Re: Samsung S3.

Anonymous — Sat, 13 Jun 2015 16:13:54 GMT

Yeah maybe, I like the look off the s5 so may have to look into that, it's just I love my s3. Been an awesome phone up until now.

Re: Samsung S3.

Cleoriff — Sat, 13 Jun 2015 16:18:28 GMT

@Anonymous wrote:
Yeah maybe, I like the look off the s5 so may have to look into that, it's just I love my s3. Been an awesome phone up until now.

My S3 was a brilliant phone...When I upgraded after 2 years to a Note 3...I gave the S3 to my son. He reckons it's the best phone he ever had....:smileywink:

Re: Samsung S3.

Bambino — Sat, 13 Jun 2015 16:21:55 GMT

They all fail eventually. A newer phone will have more features. The S5 is also now a generation behind, so you might be able to find one for a good price.

Re: Samsung S3.

MI5 — Sat, 13 Jun 2015 16:25:34 GMT

You can back up all your photo's and video's to Google+ or Dropbox without using a laptop. You can also factory reset without one, but not flash the firmware.
Personally I would delete all apps that I don't use anymore, copy all photo's etc to a cloud, such as G+ or dropbox and then do a factory reset and see how it goes.
It should be OK after you've cleared all the old files and given it some space to work with.
It is also possible that the battery needs replacing too but these are very cheap. Just make sure you buy a genuine Samsung one please.

Re: Samsung S3.

AuraTodd — Sat, 13 Jun 2015 17:08:50 GMT

Is that the s3 mini? if so mine went kapoot after two years, it kept freezing and there was an awful voice over i couldn't turn off, the battery only lasted a day and it was very slow and unresponsive. I now have the sony M4 Aqua which I'm more happy with.

Re: Samsung S3.

Anonymous — Sat, 13 Jun 2015 18:43:10 GMT

Haven't a clue what's happened, I now have a black square on the front screen with yellow writing, I've lost all my pictures, it's still doing the 🚫 sign, so obviously it's time to get a new phone.

Re: Samsung S3.

Cleoriff — Sat, 13 Jun 2015 19:28:55 GMT

@Anonymous wrote:
Haven't a clue what's happened, I now have a black square on the front screen with yellow writing, I've lost all my pictures, it's still doing the 🚫 sign, so obviously it's time to get a new phone.

Have you rebooted the phone since this happened?

Re: Samsung S3.

MI5 — Sat, 13 Jun 2015 19:31:21 GMT

More importantly. what did you do prior to getting to this condition?

Re: Samsung S3.

Cleoriff — Sat, 13 Jun 2015 19:34:39 GMT

@MI5 wrote:
More importantly. what did you do prior to getting to this condition?

Yeah well...I didn't want to ask that @MI5

Re: Samsung S3.

Anonymous — Sun, 14 Jun 2015 14:58:20 GMT

Haven't a clue, spoke with O2 and they said to reset everything which I did and this happened, unless I've bloody pressed something I shouldn't, it won't even connect to O2. Would it be best to take it to O2? I appreciate everyone's help.

Re: Samsung S3.

Anonymous — Sun, 14 Jun 2015 15:00:51 GMT

I've tried turning it off, taking the battery out, leaving switched off, someone said on another site its something to do with factory test, whatever that means. Maybe just best taking it to O2.

Re: Samsung S3.

Anonymous — Sun, 14 Jun 2015 15:03:01 GMT

Nope just the s3, I love it so don't really want to lose it. It's 2 years old in September. Thought they would last a little longer.

Re: Samsung S3.

jonsie — Sun, 14 Jun 2015 15:06:25 GMT

You are far better dealing with Samsung rather than the shoddy anovo who are o2's repairers.

I think you are talking about a factory reset which is always advisable to try first as long as you have backed up the phone.