topic Re: No connection from Greenisland to Jordanstown ! in Android

No connection from Greenisland to Jordanstown !

Anonymous — Mon, 25 May 2015 20:47:41 GMT

Since just before 4pm bank holiday Monday there has been no mobile network. Local o2 shop were useless, the queue of complainants in Newtownabbey was 25 deep and there was lock down in communication with o2 , who funny enough all went home as the problem in northern Ireland started. Thinking o2 will be receiving my business losses tomorrow! Hopeless company

Re: No connection from Greenisland to Jordanstown !

Anonymous — Mon, 25 May 2015 20:53:28 GMT

There is a major outage today, please be patient

Re: No connection from Greenisland to Jordanstown !

Anonymous — Mon, 25 May 2015 20:58:56 GMT

I live in Omagh and haven't had service since 6pm today, really not gd enough!!

Re: No connection from Greenisland to Jordanstown !

Cleoriff — Mon, 25 May 2015 21:42:16 GMT

Read this...the red part at the top. Being worked on

http://status.o2.co.uk/

Re: No connection from Greenisland to Jordanstown !

jonsie — Tue, 26 May 2015 06:19:01 GMT

Yes disgraceful. ...I feel better now!

Re: No connection from Greenisland to Jordanstown !

Anonymous — Sat, 23 Jan 2016 14:02:01 GMT

Has anyone else had problems with mobile around the abbeycentre (and general area) Signal for all networks around there is pretty woeful (I know some places are difficult to cover anyway but surely its possible to have extra masts in such a busy location ?) Oddly the official coverage maps claim the signal there is fine but the only network available in some places around there is Three. And speaking of Three when is the roaming agreement between O2 and Three supposed to be happening ?

Re: No connection from Greenisland to Jordanstown !

Cleoriff — Sat, 23 Jan 2016 14:09:37 GMT

Hi @Anonymous

Have you checked your mast status here by putting in the postcode? http://status.o2.co.uk/

You can also download the My Network app for updates http://www.o2.co.uk/apps/my-network

Re the O2 merger with Three, we are expecting a statement some time in March the last I heard....

Re: No connection from Greenisland to Jordanstown !

Anonymous — Sat, 23 Jan 2016 14:20:56 GMT

Thanks Cleoriff,
Ive always found coveragein and around the Abbey Centre/Longwood retail park to be very patchy (tried sifferent phones) even though the maps suggest the area is well served with masts. Not sure of the exact postcode but its BT36 something. I find O2 coverage elsewhere is pretty good so not sure why theres a problem there. There is an O2 shop there but the guy I talked to there didnt understand what the problem is either ?

Re: No connection from Greenisland to Jordanstown !

jonsie — Sat, 23 Jan 2016 14:29:16 GMT

O2 say there's a fault in that area but if it's always been patchy then they do need not her mast....

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