topic Re: Upgrading to a sim only tariff? in Android

Upgrading to a sim only tariff?

Anonymous — Mon, 27 Apr 2015 14:53:56 GMT

I want to upgrade to a new tariff while keeping my android phone. Is this something that can be done over the phone or do I need to order a new sim card online?

Re: Upgrading to a sim only tariff?

MI5 — Mon, 27 Apr 2015 15:07:36 GMT

It can all be done by calling CS on 202.
No need to change your sim.

Re: Upgrading to a sim only tariff?

Anonymous — Mon, 27 Apr 2015 15:18:32 GMT

They will just change your tariff on their systems & it will update itself in your myo2 account

Re: Upgrading to a sim only tariff?

Anonymous — Mon, 27 Apr 2015 15:39:34 GMT

I've done the same but with an iphone - do I need to switch the sim card or need to do anything to keep the original number?

Thanks

Re: Upgrading to a sim only tariff?

Anonymous — Mon, 27 Apr 2015 15:41:19 GMT

Which iPhone do you have & what sized sim have you got?

Re: Upgrading to a sim only tariff?

Anonymous — Mon, 27 Apr 2015 15:41:47 GMT

It's for my Mum and she has a 4S

Re: Upgrading to a sim only tariff?

Anonymous — Mon, 27 Apr 2015 15:45:21 GMT

You would need a micro sim. If you need a new sim, pop into your local O2 store, ask them for a micro sim,

they will then do a sim swap for you instore or you can do the swap online. Be aware though that the swap can take anything from a few minutes to 24 hours to complete.

Keep turning your phone on & off until you get signal

http://swapmysim.o2.co.uk

Re: Upgrading to a sim only tariff?

Anonymous — Mon, 27 Apr 2015 15:47:05 GMT

Also if it's a sim only contract you will need to have the iPhone data settings change to idata. Cs can do this for or ask instore when you get the sim

Re: Upgrading to a sim only tariff?

Anonymous — Mon, 27 Apr 2015 15:48:58 GMT

Thank you.

So it doesn't switch over automatically?

Will my Mum receive a new sim via post?

It's not very clear what will happen after you upgrade.

Re: Upgrading to a sim only tariff?

Anonymous — Mon, 27 Apr 2015 15:52:59 GMT

Does she have an iPhone already?

you have to ask instore for a new sim or you could try this

https://www.o2.co.uk/freesim/?cm_mmc=googleuk-_-PPC_Direct_Free_Sim-_-Brand-Core-FreeSim-Exact-_-O2FreeSim%2520o2freesim%2520Exact&gclid=CLXRiM3rlsUCFbMatAodHRMAMg&gclsrc=aw.ds

Re: Upgrading to a sim only tariff?

Anonymous — Mon, 27 Apr 2015 15:54:11 GMT

She has an iphone and I think she's received a new sim in the post.

I don't live with them so it's a bit tricky ascertaining what's happened!

Hence trying to speak to them over chat.

Re: Upgrading to a sim only tariff?

Anonymous — Mon, 27 Apr 2015 16:05:13 GMT

Well if that's the case then all she needs to do is pop the sim in the phone & make sure her number is correct other wise she may need to perform the sim swap,as I explained previously.

Also make sure she has the right data setting idata.o2.uk

Re: Upgrading to a sim only tariff?

jonsie — Mon, 27 Apr 2015 16:47:08 GMT

Easy to check the data bolt on in My O2.

Re: Upgrading to a sim only tariff?

MI5 — Mon, 27 Apr 2015 16:47:16 GMT

@Anonymous wrote:
I've done the same but with an iphone - do I need to switch the sim card or need to do anything to keep the original number?
Thanks

The new sim that has been sent will be blank, so you will need to do a sim swap (if you need to use the new sim due to a size difference).

It needs to be instigated from the old sim card and will take a few hours to complete usually.

Once the old sim turns off just insert the new sim into the new phone and reboot it every half an hour until it comes online.

http://swapmysim.o2.co.uk/