topic Re: Call forwarding to an unknown number already in phone in Android

Call forwarding to an unknown number already in phone

Anonymous — Thu, 23 Apr 2015 19:40:09 GMT

I got a new Xperia Z3 Compact just over a month ago on o2. I've just had a look at my settings for call forwarding, and for the options 'Forward when busy', 'Forward when unanswered' and 'Forward when unreachable' there's a phone number already set to forward to which I don't recognise. It's a full +44 one. I've searched all my contacts (haven't added or deleted any recently) and given the number a Google and a search in Truecaller to see if it's a known scammer or anything, but nothing has come back.

I can't seem to change the number as it gives me the message 'Unexpected response from network' when I try, although I can set each option to 'disabled' for the moment.

I'm obviously a bit nervous about giving the number a ring, and a bit paranoid as to why the number is there in the first place. Would anyone be able to shed some light on how it might have ended up there?

Re: Call forwarding to an unknown number already in phone

MI5 — Thu, 23 Apr 2015 19:42:02 GMT

Maybe it's o2's voicemail box number?

Re: Call forwarding to an unknown number already in phone

Anonymous — Thu, 23 Apr 2015 19:48:43 GMT

Thank you for the suggestion, gave it a ring and it was. I didn't realise it was a full number? The 'Always forward' box has 901 in it so I would have presumed it would be the same for the other options. Feel like a righ idiot now.

Re: Call forwarding to an unknown number already in phone

viridis — Thu, 23 Apr 2015 19:49:55 GMT

If you copy the number and call it, it should ask you for your pin.
That will confirm it is your voicemail box number.

Re: Call forwarding to an unknown number already in phone

viridis — Thu, 23 Apr 2015 19:50:10 GMT

Never mind lol

Re: Call forwarding to an unknown number already in phone

MI5 — Thu, 23 Apr 2015 20:04:46 GMT

@Anonymous wrote:
Feel like a righ idiot now.

No need at all. You are right to be suspicious of any unknown numbers.

Re: Call forwarding to an unknown number already in phone

Anonymous — Thu, 23 Apr 2015 20:42:44 GMT

Do they normally do that @MI5 ? I always have just had 901 or 1750/1760 never a +44

Re: Call forwarding to an unknown number already in phone

Anonymous — Thu, 23 Apr 2015 20:45:41 GMT

@MI5 wrote:
@Anonymous wrote:
Feel like a righ idiot now.
No need at all. You are right to be suspicious of any unknown numbers.

Exactly that!

Re: Call forwarding to an unknown number already in phone

viridis — Thu, 23 Apr 2015 20:57:48 GMT

Mines a +44 number in the individual sections

Re: Call forwarding to an unknown number already in phone

MI5 — Thu, 23 Apr 2015 21:08:50 GMT

@Anonymous wrote:
Do they normally do that @MI5 ? I always have just had 901 or 1750/1760 never a +44

The phone would need to use the full number if the phone is roaming as 901 wouldn't work.

Re: Call forwarding to an unknown number already in phone

Anonymous — Thu, 23 Apr 2015 21:23:14 GMT

Thanks for the answer mate

Re: Call forwarding to an unknown number already in phone

Anonymous — Fri, 24 Apr 2015 07:59:00 GMT

I have an app or what Called Users and there is a phone that was not my own. It seems to have taken over my phone. I have deleted it but I've just asked for advice from 02, and I used my correct number, I had to type in my name then number but 02 keep saying my real number is not recognised.

Re: Call forwarding to an unknown number already in phone

Anonymous — Thu, 23 Apr 2015 21:58:23 GMT

Also, someone else appeared too.take over my keyboard this afternoon, I was texting but so was someone else! That started my voyage of discovery where I read that someone else can use your phone independent if me. I have uninstalled so many apps, that I did not verify or install. It is really scary. I was wondering why my phone bills were so high. What can I do?

Re: Call forwarding to an unknown number already in phone

MI5 — Thu, 23 Apr 2015 22:00:00 GMT

@Anonymous wrote:
I have an app or what Called Users and there is a phone that was not my own: 07849446308? It seems to have taken over my phone. I have deleted it but I've just asked for advice from 02, and I used my correct number, I had to type in my name then number but 02 keep saying my real number is not recognised.

Link to app please?

Re: Call forwarding to an unknown number already in phone

Anonymous — Thu, 23 Apr 2015 22:14:51 GMT

Please remove your number from the thread as you aren't allowed personal info displayed & you don't want to get people spamming you

Re: Call forwarding to an unknown number already in phone

perksie — Thu, 23 Apr 2015 22:19:16 GMT

@Anonymous wrote:
Please remove your number from the thread as you aren't allowed personal info displayed & you don't want to get people spamming you

That seems to be the problem, it's not his number.

Re: Call forwarding to an unknown number already in phone

Anonymous — Thu, 23 Apr 2015 22:22:33 GMT

Has some sort of virus got into the OS?

Re: Call forwarding to an unknown number already in phone

jonsie — Fri, 24 Apr 2015 02:22:32 GMT

Try a full factory reset and only add the apps you can verify. Make sure you back up your contacts and photos first. Also check your phone settings and make sure that automatic restore is unpicked in Backup & Reset

Re: Call forwarding to an unknown number already in phone

Bambino — Fri, 24 Apr 2015 07:59:18 GMT

Make sure you go into Settings>Security and ensure Unknown Sources is off. You can only install apps from the Play Store that way.

Re: Call forwarding to an unknown number already in phone

MI5 — Fri, 24 Apr 2015 09:36:55 GMT

@Bambino wrote:
Make sure you go into Settings>Security and ensure Unknown Sources is off. You can only install apps from the Play Store that way.

That is usually off by default so would have to be turned on manually to install an app in this way.