topic Re: Data drained in 9 minutes?? in Android

Data drained in 9 minutes??

Anonymous — Fri, 03 Apr 2015 07:24:43 GMT

I received a text stating that I had used 80% of my data allowance which is fine but then 9 minutes later I received ANOTHER text advising that I had used all my data for the month without even using my phone in that period with the exceptiin of reading the warning text (there was also nothing downloading in the background).

Anyone have an explanation for this? I would add more data but I dont want all my data to be ran dry within minutes...

Re: Data drained in 9 minutes??

Cleoriff — Fri, 03 Apr 2015 07:29:49 GMT

Hi @Anonymous

What phone are you using? What tariff are you on currently?

Re: Data drained in 9 minutes??

MI5 — Fri, 03 Apr 2015 07:39:02 GMT

Part of the problem is that it's not unusual for both of those texts to arrive together and it's quite feasible that you could have actually used all your data when the 80% warning arrived.
Having said that, there are many reports of people using data quickly and unexpectedly and really only CS can advise on when it was used http://www.o2.co.uk/contactus

Re: Data drained in 9 minutes??

Anonymous — Fri, 03 Apr 2015 07:52:55 GMT

Possibly apps were updating in the background & maybe if you have an iPhone background refresh turned on

Re: Data drained in 9 minutes??

jonsie — Fri, 03 Apr 2015 10:17:42 GMT

The problem is that data can take 24 hours to update so as said, by the time the first texts arrived you were still using data not updated yet.

Re: Data drained in 9 minutes??

Anonymous — Fri, 03 Apr 2015 10:35:27 GMT

O2 state in myo2 that data updates every 30 minutes. If this is the case why should there be such a delay that the OP refers to

Re: Data drained in 9 minutes??

Cleoriff — Fri, 03 Apr 2015 11:00:04 GMT

@Anonymous wrote:
O2 state in myo2 that data updates every 30 minutes. If this is the case why should there be such a delay that the OP refers to

The reality is nothing to do with what O2 say though...We have found that out with numerous people posting on here

Re: Data drained in 9 minutes??

Anonymous — Fri, 03 Apr 2015 12:51:54 GMT

Not exactly on the dot every 30 minutes to be precise but they give it a rough estimate

Re: Data drained in 9 minutes??

jonsie — Fri, 03 Apr 2015 13:25:28 GMT

Data tends to update at midnight....

Re: Data drained in 9 minutes??

Anonymous — Fri, 03 Apr 2015 13:47:05 GMT

That's what I thought @jonsie

Re: Data drained in 9 minutes??

Anonymous — Fri, 03 Apr 2015 14:00:52 GMT

Defo every 30 minutes. If you look at myo2 it tells you there

Re: Data drained in 9 minutes??

Anonymous — Fri, 03 Apr 2015 14:02:54 GMT

Myo2 states "All UK data will be updated within 30 minutes"

Re: Data drained in 9 minutes??

Anonymous — Fri, 03 Apr 2015 14:07:59 GMT

@Anonymous that's not for definite & allowances do update around midnight

Re: Data drained in 9 minutes??

Anonymous — Fri, 03 Apr 2015 14:09:34 GMT

Yes allowances update at midnight but that is not the same as data.

I have just looked at myo2 and that is what it states. Clearly

Re: Data drained in 9 minutes??

Anonymous — Fri, 03 Apr 2015 14:13:13 GMT

It states within, that doesn't mean exactly, let's just agree to disagree & not get pedantic about it

Re: Data drained in 9 minutes??

gindygoo — Mon, 06 Apr 2015 15:50:59 GMT

@Anonymous wrote:
Yes allowances update at midnight but that is not the same as data.

I have just looked at myo2 and that is what it states. Clearly

Yes, that's what it states but I've watched mine and I've never, ever had it update in the 30min time frame 😞

I'm much more inclined to believe it's the midnight scenario that works in reality..!

Re: Data drained in 9 minutes??

Anonymous — Mon, 06 Apr 2015 16:45:12 GMT

Mine does update in the 30 minute window.

Re: Data drained in 9 minutes??

Anonymous — Tue, 07 Apr 2015 11:41:12 GMT

You must be very lucky then @pierdog123

Re: Data drained in 9 minutes??

Anonymous — Tue, 07 Apr 2015 20:08:45 GMT

Yep. Just need to win the lottery now

Re: Data drained in 9 minutes??

Anonymous — Thu, 09 Apr 2015 23:41:15 GMT

The same thing happened to me, I had camera backup on one drive over mobile data, my phone proceeded to back up 4GB of videos over 4G.