topic Re: Galaxy A3 - My O2 App. in Android

Galaxy A3 - My O2 App.

Anonymous — Wed, 18 Mar 2015 14:35:33 GMT

I am on a sim only contract and have just acquired a sim free galaxy A3 - nice phone at first glance.

I used to have a windows phone, and on that the my o2 app shows the remaining minutes, I have just downloaded and installed the android version and the remaining minutes is missing - it shows me the remaining data, but not minutes.

I am I missing something here, or is this not on the androiod app?

Cheers!!

Re: Galaxy A3 - My O2 App.

jonsie — Wed, 18 Mar 2015 14:48:20 GMT

It should show the remaining minutes unless you have unlimited. There was an update today.

Re: Galaxy A3 - My O2 App.

MI5 — Wed, 18 Mar 2015 14:51:19 GMT

What version of the app have you got?
Mine is 5.2.0
Click on Data then press the upwards pointing arrow symbol.

Re: Galaxy A3 - My O2 App.

Anonymous — Wed, 18 Mar 2015 14:55:51 GMT

On the login screen it says version 6.0.0 and have found it, hidden away on the data page.

Thanks for the help!!

Re: Galaxy A3 - My O2 App.

jonsie — Wed, 18 Mar 2015 14:58:46 GMT

Version 6.0.0 was released this morning.

Re: Galaxy A3 - My O2 App.

Toby — Wed, 18 Mar 2015 15:21:07 GMT

Have you updated to the newest version yet @Anonymous ?

Let us all know how it performs and if it helps

Re: Galaxy A3 - My O2 App.

MI5 — Wed, 18 Mar 2015 17:18:07 GMT

@Anonymous wrote:
On the login screen it says version 6.0.0 and have found it, hidden away on the data page.

Thanks for the help!!

Yes. Was it as I said above...?

Re: Galaxy A3 - My O2 App.

Anonymous — Wed, 18 Mar 2015 20:48:01 GMT

Yes it was as you explained thanks.

The windows version of the app gives you the remaining mins, texts and data as the main screen after you login - so i was expecting this with the android app, but no, hence my confusion lol!!

After a bit of digging and help here (thanks again) I did find the remaining balances, the android app isn't as logical as the windows app, for once I would say the windows app is better than the android version.

As for the updated version it seems to be OK, I haven't found any issues in terms of performance.

Once again thanks to all for the help

Re: Galaxy A3 - My O2 App.

MI5 — Wed, 18 Mar 2015 20:49:50 GMT

I've never used the windows app so can't compare but interesting to hear the differences.....

Re: Galaxy A3 - My O2 App.

jonsie — Wed, 18 Mar 2015 20:59:38 GMT

I quite like the look of the update, Functionality hasn't really changed but it looks fresher and cleaner.

Re: Galaxy A3 - My O2 App.

Anonymous — Thu, 19 Mar 2015 13:32:39 GMT

There appears to be an issue with the update - it drains the battery by poorly written use of location services apparently - the app leaves them running after use, draining the battery. Looking at my phone the my o2 app accounts for 9% of battery usage, coming in third after the screen and android system.

Let's hope they sort it soon, but this would explain my concerns over the battery life of the A3.

Re: Galaxy A3 - My O2 App.

Cleoriff — Thu, 19 Mar 2015 14:46:12 GMT

We have had another poster this morning talking about location services @MI5 Is this linked?

Oh I see you have posted on that thread @Anonymous ...so I guess the answer is yes...:smileywink:

http://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/MyO2-update-v6-0-location-bug/td-p/860624

Re: Galaxy A3 - My O2 App.

MI5 — Thu, 19 Mar 2015 14:43:06 GMT

@Cleoriff wrote:
We have had another poster this morning talking about location services @MI5 Is this linked?

Yeah, same issue....