topic Re: Wap problem in Android

Wap problem

Anonymous — Tue, 10 Mar 2015 19:35:15 GMT

I have a Motorola moto G 4G on 02.recently 02 sent me the wap setting's of which i didn't request,not thinking i just ticked install as i was outside at the time.now i have a very anoying Letter H on the top of my screen with a white line through it.my 02 web is closed...and yet its still on the screen.I've been onto 02's customer service who don't know there arse from there elbow...and its still on.i've reset the phone,had the sim card in and out...and yet its still there.

Any ideas ?

Re: Wap problem

MI5 — Tue, 10 Mar 2015 19:40:59 GMT

Just go into settings >more >mobile networks >access point names and reset them to default.
BTW, the phone will always display the network connection whilst mobile data is turned on so to get rid of the signal indicator, turn off mobile data, also in settings.

Re: Wap problem

Anonymous — Tue, 10 Mar 2015 20:04:25 GMT

tried that...its still there !

Re: Wap problem

MI5 — Tue, 10 Mar 2015 20:28:33 GMT

It will be if you have data turned on.
Just in case I'm not understanding properly, can you post a screenshot please?

Re: Wap problem

Anonymous — Thu, 12 Mar 2015 18:58:04 GMT

Data is 100% off.i wouldn't pay £1 per day for data anyhow.its a capital H with a white line in it.i've been on the live/chat like 45 times and these call centres in India don't have a clue.had this problem like 3 years ago,chatted to a guy based in the UK online and he turned it off within the hour.why can't 02 just do this?.

Re: Wap problem

MI5 — Thu, 12 Mar 2015 19:05:19 GMT

I don't think any of us actually know what the symbol means - I've never seen a data signal with a line through it, hence asking for a screenshot.
I'm not actually sure it is a data signal as it would not show with data off unless for some reason Motorola strike a line through the symbol in those circumstances.

Re: Wap problem

Cleoriff — Thu, 12 Mar 2015 19:13:45 GMT

The only symbol I get with a line through it ...is a circle.That's when I have no network coverage?

Obviously I am no expert....but that's the only symbol I know of....

Re: Wap problem

MI5 — Thu, 12 Mar 2015 19:15:30 GMT

Me too...

Re: Wap problem

Cleoriff — Thu, 12 Mar 2015 19:24:29 GMT

@MI5 wrote:
Me too...

Blimey...thank god for that...:smileytongue:

Re: Wap problem

jonsie — Thu, 12 Mar 2015 20:52:21 GMT

Definitely need a screenshot. There's nothing resembling the description in the handbook.

http://allaboutmotog.com/moto-g-how-to-guide/meaning-of-moto-g-notification-icons/

Re: Wap problem

MI5 — Thu, 12 Mar 2015 21:12:59 GMT

I'm wondering if it's NFC turned on?

Re: Wap problem

jonsie — Thu, 12 Mar 2015 21:16:49 GMT

@MI5 wrote:
I'm wondering if it's NFC turned on?

There's a thought....

Re: Wap problem

Anonymous — Fri, 13 Mar 2015 19:53:47 GMT

how do i do a screen shot of the phone?..

Re: Wap problem

MI5 — Fri, 13 Mar 2015 20:10:29 GMT

Hold down the power button and volume down button for two seconds.

Re: Wap problem

Anonymous — Fri, 13 Mar 2015 20:14:59 GMT

doens't work on my device sorry

Re: Wap problem

Anonymous — Fri, 13 Mar 2015 20:21:57 GMT

Re: Wap problem

jonsie — Fri, 13 Mar 2015 20:25:03 GMT

I'm fairly sure that it is just an indication that data is switched off.

Re: Wap problem

MI5 — Fri, 13 Mar 2015 20:28:27 GMT

Personally, I've never seen that on a stock rom, so it must be a Moto tweak...
Who has the TTT Moto G at the moment?

Re: Wap problem

Anonymous — Fri, 13 Mar 2015 20:28:49 GMT

well i don't want it on.it wasn't there until 02 sent me wap setting of which i didn't want

Re: Wap problem

MI5 — Fri, 13 Mar 2015 20:29:36 GMT

Have you tried deleting the apn completely?