topic Re: cant send texts in Android

cant send texts

Anonymous — Tue, 17 Feb 2015 12:05:44 GMT

Since updating to lollipop this morning I have not been able to send any sms. I can send mms and do everything else on my phone, phone calls apps internet etc etc.

I have checked all the apn and centre setting and they are all correct. I have factory reset my phone and still isn't working.

Anyone got any ideas? I'm using a HTC one m8.

Re: cant send texts

Anonymous — Tue, 17 Feb 2015 12:42:24 GMT

Are you using any particular 3rd party app, that may not be compatible with lollipop yet, or are you using the one supplied with the HTC?

When you say 'can't send' do you mean you are getting error reports, the messaging app isn't functioning, you think they are sent but people aren't getting them etc?

Re: cant send texts

Anonymous — Tue, 17 Feb 2015 12:44:55 GMT

I initially tried just the stock message app and have also tried some 3rd party apps.

It just goes to pending but never actually sends. Pepole aren't receiving them at all.

Re: cant send texts

MI5 — Tue, 17 Feb 2015 12:48:18 GMT

Check your postcode here for any network issues http://status.o2.co.uk/

Re: cant send texts

Anonymous — Tue, 17 Feb 2015 12:53:29 GMT

No issues with service in the area. The fact I can send mms but not sms is really weird

Re: cant send texts

MI5 — Tue, 17 Feb 2015 12:57:28 GMT

Yes, it is weird although sms goes via 2g and mms via wap so not necessarily connected to each other.
Try the age old trick of taking the sim out and wiping it with a hanky then try it again.......

Re: cant send texts

Anonymous — Tue, 17 Feb 2015 13:03:16 GMT

I've tried taking the SIM out a couple of times and giving it a wipe and that's not helped either.

Re: cant send texts

MI5 — Tue, 17 Feb 2015 13:31:44 GMT

Just confirm you have checked the message centre number is correct and is exactly as written here please?
+447802000332 for Pay Monthly
or
+447802092035 for Pay & Go

Re: cant send texts

jonsie — Tue, 17 Feb 2015 13:33:10 GMT

It has to be a problem with the sim or the message centre number. Are you sure you have the correct number or have you changed the sim recently?

Re: cant send texts

Anonymous — Tue, 17 Feb 2015 13:43:49 GMT

The message centre number is definitely correct. And no have had the same SIM the whole time.
My other half has just said she received a whole load of messages from me at once.

Re: cant send texts

jonsie — Tue, 17 Feb 2015 13:51:06 GMT

Try network selection and force the phone onto a different network. It will fail but then select O2 again and try it.

Re: cant send texts

MI5 — Tue, 17 Feb 2015 14:03:12 GMT

It does sound like a network issue though all the same....

Re: cant send texts

Anonymous — Tue, 17 Feb 2015 14:24:14 GMT

Tried the switching of networkd and no change. Have spoke to friends on o2 that are near by and they havent had any issues.

Seems like texts are now sending but still saying pending on my end like they haven't gone through which makes it more likely it's a network issue by the sounds of things

Re: cant send texts

Anonymous — Tue, 17 Feb 2015 16:48:56 GMT

I have had this issue for days. I have been told there is a network issue but they may not fix it even by the end of the week! The sms system seems to be working in batches only. I had service after lunch today but not again now. Maybe there will be another text window before midnight.I'm holding my breath and hoping. (the network manual switch doesn't seem to make any difference although it should)

Re: cant send texts

MI5 — Tue, 17 Feb 2015 16:58:36 GMT

That is the most likely cause to the problem here the OP is having tbh, so I guess it's just a case of waiting for it to be fixed.

Re: cant send texts

MI5 — Tue, 17 Feb 2015 17:28:09 GMT

Just noticed on Twitter that some are complaining that they can't send texts too, so must be a system issue.