topic Re: Galaxy s4 crackling/buzzing in Android

Galaxy s4 crackling/buzzing

Anonymous — Mon, 16 Feb 2015 20:58:34 GMT

I have a Galaxy s4 gt-i9515. Just recently when I make or receive a call I get a "crackling/buzzing" sound through the earpeice. This has only started to happen recently.

At a loss as to why this is happening. Any ideas?

Re: Galaxy s4 crackling/buzzing

MI5 — Mon, 16 Feb 2015 21:07:00 GMT

Try it with headphones and if it's OK the earpiece speaker is broken.

Re: Galaxy s4 crackling/buzzing

Anonymous — Mon, 16 Feb 2015 21:16:03 GMT

Ok thanks for the quick reply. Only had the phone about 3 months, if the earpiece speaker is broken would you know if it covered under the warranty.

Re: Galaxy s4 crackling/buzzing

jonsie — Mon, 16 Feb 2015 21:18:18 GMT

Yes it is but deal with Samsung, O2 will probably say it's water damaged

Re: Galaxy s4 crackling/buzzing

Anonymous — Mon, 16 Feb 2015 21:22:56 GMT

Have received a call through the headphones and there is no cracking or buzzing so it seems it might be that the earpiece speaker is broken.
Water damage?? The phone has never been near water!
Would it be best to go in shop or call o2?

Re: Galaxy s4 crackling/buzzing

Bambino — Mon, 16 Feb 2015 21:26:18 GMT

Neither. Deal directly with Samsung as the others have advised. O2's repairers have a less than stellar reputation for trying to wriggle out of repairs.

Re: Galaxy s4 crackling/buzzing

jonsie — Mon, 16 Feb 2015 21:34:19 GMT

Advice to deal with Samsung is given in good faith. Search the box at the top for Anovo. Makes no difference if your phone has been near water or not....

Re: Galaxy s4 crackling/buzzing

Anonymous — Tue, 17 Feb 2015 02:09:45 GMT

Thanks for your help. Will get onto Samsung in morning.