topic Re: Dropping wifi connection in Android

Dropping wifi connection

Anonymous — Wed, 11 Feb 2015 00:03:48 GMT

Hi, my galaxy S4 has suddenly started dropping wifi connection. It will connect but only for a minute or so before it disconnects and I then get a notification telling me it has reconnected. This happens on all the wifi connections I have in various places so it can't be the wifi as all other devices in the house stay connected just fine. Any ideas how to sort this as it it's driving me mad!! Thanks

Re: Dropping wifi connection

jonsie — Wed, 11 Feb 2015 00:15:47 GMT

Check in settings >> wifi and make sure smart network box is unticked.

Then select the menu from the bottom left softkey and select advanced. Make sure the keep wifi on is set to always.

Re: Dropping wifi connection

MI5 — Wed, 11 Feb 2015 08:25:08 GMT

I'll second Smart Network switch too if you want wifi to remain connected.
The idea of the switch is that the phone will keep switching to the stronger of the two signals between mobile and wifi so it will drop wifi if it detects a stronger mobile signal.

Re: Dropping wifi connection

Cleoriff — Wed, 11 Feb 2015 09:03:20 GMT

If you turn this smart network switch off @MI5 what happens if you go outside and there is no wifi available? Do you have to switch it back on? Or will it just connect to the strongest network available?

Just wondering what the point of it is really....?

Re: Dropping wifi connection

Anonymous — Wed, 11 Feb 2015 09:08:28 GMT

Have you dowloaded any updates or made any major changes to your phone that could be the cause of the sudden WiFi issue?

Re: Dropping wifi connection

MI5 — Wed, 11 Feb 2015 09:18:38 GMT

@Cleoriff wrote:
If you turn this smart network switch off @MI5 what happens if you go outside and there is no wifi available? Do you have to switch it back on? Or will it just connect to the strongest network available?
Just wondering what the point of it is really....?

If it can't find wifi it will just use mobile data.

The point of it is that with smart switch on it will always use the best signal available but some prefer that wifi is always used where available even if the download speed is slower than an available mobile signal.

Re: Dropping wifi connection

Cleoriff — Wed, 11 Feb 2015 09:24:21 GMT

@MI5 wrote:
If it can't find wifi it will just use mobile data.
The point of it is that with smart switch on it will always use the best signal available but some prefer that wifi is always used where available even if the download speed is slower than an available mobile signal.

Thank you. Every day's a school day... :smileywink:.

Re: Dropping wifi connection

Anonymous — Wed, 11 Feb 2015 09:50:04 GMT

Thanks guys, I turned off the smart switch and that has sorted it. Thanks

Re: Dropping wifi connection

Anonymous — Wed, 11 Feb 2015 10:08:41 GMT

Nice work @jonsie and @MI5

Re: Dropping wifi connection

jonsie — Wed, 11 Feb 2015 11:08:03 GMT

Good news indeed

Re: Dropping wifi connection

Anonymous — Mon, 16 Feb 2015 16:27:32 GMT

Glad it's sorted @Anonymous ! Let us know if you have any other questions
Great job @jonsie and @MI5 !